MDR: Preview Error on Surface Pro Devices

Tags MDR

Issue

A recent driver update on the built-in cameras for Microsoft Surface Pros causes preview fails and prevents MDR from recording from the built-in cameras

Resolution

No ETA on a fix as of yet, but this is a known issue

Work-around

Doing a Screencast and audio presentation recording

-or-

Plug in an external USB webcam.

 

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Details

Article ID: 111351
Created
Tue 7/7/20 1:43 PM
Modified
Tue 7/7/20 2:04 PM