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Questions
Do I need to change my TEST FAUNetID password even though I already did recently?
Why do I need to download Microsoft Authenticator?
Solutions
Yes, in order for your password to properly sync to your new EntraID (Your Microsoft ID in which will provide the new Authentication) it is required to reset your TEST password to sign into the SSOT (Single Sign On Test) environment.
You will also need to download and configure the Microsoft Authenticator app on your mobile device. The University is making the switch from Duo Multifactor Authentication to Microsoft Authentication. To prepare for the switch, we are first enabling Microsoft Authentication in the TEST environment.
First, reset your TEST password
- Navigate to https://accounts-test.iam.fau.edu/
- If you know your current password, click on Change Your Password
- If you do not know your current password or unable to sign in, click Forgot Your Password
- Enter your NetID
- Click > Continue (The process may appear like it’s freezing but hang tight)
- Enter the recovery code sent to your configured backup email (Likely a personal email unless explicitly changed)
- Enter a new password never used before
- There may be a 1-15min delay before this password syncs to Entra (There are plans to speed this up before production launch.)
Downloading Microsoft Authenticator
- On your phone head to the app store and find Microsoft Authenticator or scan the QR code below.
- Linking your account to the app will happen in the steps below in the next section.
Enrolling in Microsoft Entra
- Open a new private window or start a new private session on a browser
- Navigate to one of the following links:
- Enter in your NetID followed by @fau.cc. Example: testaccount22@fau.cc (@fau.cc is the test domain in Microsoft)
- Follow the prompts until your account is linked. Step by step screen shots below.
- After clicking done on the file step, you will be forwarded to your log in.
- If you receive a “Stale Request Error”, re-enter the URLS from step 2 above.
Need Help?
Follow the link here to submit a ticket for assistance