How to Add a Department Printer Using Universal Print

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Universal Print Setup Instructions

This article explains how to add a department printer using Universal Print on Mac and Windows devices.

Before you begin: Confirm with your department that you have been granted access to the printer.

Mac Setup Instructions ▾

Step 1: Install the Universal Print app

Install the Universal Print app from the App Store.

Screenshot showing the Universal Print app

Step 2: Sign in

  1. Open System Settings by clicking the Apple logo and selecting System Settings.
  2. In the left navigation menu, select Universal Print.Uploaded Image (Thumbnail)
  3. If this is your first time opening the app, click Allow on the consent prompt.Uploaded Image (Thumbnail)
  4. Follow the on-screen instructions to continue.
  5. Sign in using your FAU account.

Step 3: Add the printer

  1. Click Add printer.
  2. Search for the printer by typing its name.
  3. Select the printer associated with your department.
  4. Complete the on-screen steps to add the printer.

Windows Setup Instructions ▾

Step 1: Open Printers & Scanners

Search for Printers & Scanners from the Windows search bar and open it.

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Step 2: Add a device

Click Add device.

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Step 3: Sign in

If prompted, select Sign in and sign in using your FAU account.

Uploaded Image (Thumbnail)

Step 4: Search for work or school printers

  1. Search for available printers.
  2. Change the search option from USB or network to Work or school.
Uploaded Image (Thumbnail)

Step 5: Add your department printer

Click Add device next to the printer associated with your department.

Troubleshooting

  • If no printers appear, confirm that you are signed in with your FAU account.
  • Try searching for the printer's name when looking for your department printer.
  • If the printer still does not appear, please submit a ticket for assistance.

Details

Details

Article ID: 156755
Created
Fri 5/23/25 3:23 PM
Modified
Wed 5/6/26 12:34 PM