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Implementation and Training
FAU has upgraded traditional phone systems to the new Microsoft Teams Phone. Training videos and resources are available to help you get started with Teams Phone, covering basics like setting up devices, answering calls, and configuring settings.
Additional Features & Benefits
- Mobility and Flexibility: Use Microsoft Teams app on any device, including laptops, desktops, tablets, and smartphones, ensuring you stay connected wherever you are.
- Integrated Communication: Teams Phone integrates seamlessly with other Microsoft 365 applications, enhancing collaboration and productivity.
- Security and Compliance: Our service ensures compliance with ADA, HIPAA, and CJIS standards, making it suitable for various sensitive environments.
- Cost-Effective: Teams Phone reduces the need for traditional phone lines and hardware, resulting in cost savings.
"Get Started with Teams Phone" by Microsoft Teams contains 19 short tutorial videos designed to help users understand and use Microsoft Teams Phone features effectively. This playlist is a beginner friendly guide to using Teams Phone, covering essential calling features within Microsoft Teams.
Topics Include:
- Making and receiving calls
- Call forwarding and transferring
- Voicemail setup
- Using Teams Phone Mobile
- Call transcription
- Group call pickup
- Integrating with Apple CarPlay
- Using the Queues app for agents, leads, and admins
Each video is concise (mostly under 2 minutes), making it easy to learn specific features quickly.
Links to Helpful Microsoft Teams Phone Topics: