We highly recommend reviewing this article before getting a new phone, or device if you have only 1 method of MFA setup on your account.

Adding more authentication methods

Microsoft Authenticator allows you to add authentication on multiple devices, making it easier to restore or recover your account if needed. The instructions below explain how to add additional MFA options for your account if you have other devices lying around whether it's a secondary phone, or a tablet like an iPad, or any other device that can connect to the Internet.

Adding additional devices:

1. Go to account.microsoft.com and sign in with your @fau.edu email. If prompted for the FAU SSO, please put in your NetID and Password as needed.
2. Once you have logged into your account, Select the Security Info tab or button >and select Add sign-in method on the next screen.
3. Select from the list of authentication methods and add at least 1-2 more MFA options for your account. Please either select Microsoft Authenticator or Phone option to add another authentication method and follow all prompts on the screen on how to add. 
4. If you encounter any issues or make a mistake in your authentication, you can delete an option on the previous screen by clicking the "X" next to the following authentication method you had set up. If you're stuck or run into any issues, please contact the FAU Help Desk at (561) 297-3999. 

Please note: If you select "Phone", only SMS texts are enabled at this time. You will not be able to receive a phone call.