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Enroll in the LockDown Browser Practice Course to confirm that LockDown Browser and Respondus Monitor are working correctly before you attempt a graded exam in Canvas.
Before You Begin ▾
Before enrolling in the practice course, confirm the following:
- Use the same computer that you plan to use for your graded exam.
- Confirm that the computer is connected to the internet.
- Confirm that LockDown Browser is installed on the computer.
- Confirm that you can sign in to Canvas using your FAU email address and password.
- If your exam requires Respondus Monitor, confirm that your computer has a working webcam and microphone.
Enroll in the Practice Course ▾
- Open the LockDown Browser Practice Course enrollment page.
- Sign in to Canvas using your FAU email address and password, if prompted.
- Select Enroll in Course.
- After the enrollment confirmation appears, select Go to the Course.
Expected result: The LockDown Browser Practice Course opens and is added to your Canvas course list.
Complete the LockDown Browser Practice Activity ▾
- Open the LockDown Browser Practice Course in Canvas.
- Select the available practice quiz or activity listed in the course.
- Follow the on-screen instructions to launch LockDown Browser.
- If Respondus Monitor is required, complete the webcam and microphone checks when prompted.
- Complete and submit the practice activity.
Expected result: LockDown Browser launches successfully, you can complete the practice activity, and any required Respondus Monitor checks pass.
Access the Course After Enrollment ▾
- Go to FAU Canvas.
- Sign in using your FAU email address and password.
- Select Courses from the Canvas navigation menu.
- Select All Courses if the practice course does not appear in your course list.
- Select the LockDown Browser Practice Course.
Expected result: The course opens and displays the available LockDown Browser practice activity.
Troubleshooting ▾
If you cannot enroll in the course or complete the practice activity, try the following:
- Confirm that you are using the computer you plan to use for your graded exam.
- Confirm that LockDown Browser is installed before starting the practice activity.
- Restart your computer, sign back in to Canvas, and try the practice activity again.
- Temporarily disconnect docking stations, additional monitors, or other external devices, and then try again.
- Test the practice activity on another computer when one is available.
- If the activity works on another computer, the issue may be specific to the original computer or its configuration.
Verification: LockDown Browser opens successfully and you can complete the practice activity.
Still Need Help?
If you are still unable to enroll in the course or complete the practice activity, contact the OIT Help Desk at 561-297-3999 or submit a request through the FAU Help Desk portal.
Submit a Help Desk request