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OIT Help Desk Contact Info
Learn how to submit your grades to banner through our LMS, Canvas.
Cisco Voicemail - Setup instructions for new users
Use this Remote Desktop method if you are unable to connect to your office computer using the name of your computer. For Windows Computers.
This article explains how technicians can gain remote control access to your computer and assist you with any issues that you are experiencing. A ticket should first be submitted to helpdesk.fau.edu and a technician will reach out to you to schedule the best time to assist.
Instructions on setting up multiple displays on Mac devices
This article will show you the basics in keeping your device up to date with the latest security, software, and feature patches. If you're experiencing slowness in your device then updating may solve this.
Tips to keep your account and information secure while online.
Instructions on setting up dual monitors on Windows 10 devices
If you need a webcam to complete online assignments or for use during a proctored exam, you can use iVCam as a way to turn your iPhone or iPad into a high definition webcam for use on a Windows PC.
DroidCam is an app that allows your Android Smartphone to function as a webcam for your computer (Works on Windows and Linux Computers). Follow these instructions to set up your computer and phone.
If users cannot access websites or they have slow network after connecting to VPN, please follow these steps to troubleshoot.
Recover lost/deleted channel conversations in Microsoft Teams