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Server and database support

Categories (4)

ANDI & ANDISEC Shared Drives

Request a new ANDI/ANDISEC drive, quota increase, backup/restore, report permissions issues, or report problems with your M: drive

Talisma

Give/remove access to Talisma, Reporting email issues.

Virtual Hosting

Report log in issues on an OIT hosted VM, Request OIT VM hosting, Request VM Resources

EMS

Request access or assistance to EMS. (Event Management System)

Services (3)

DNS Requests

Request to create or update DNS records.

Install DPM backup on user's computer

This is used to request System Server Admin push DPM out to a user's machine

Unlock Active Directory account

This is for IT staff who have identified a locked AD account