Change or Reset Your FAUNetID Password



How can I change or reset my FAUNetID password?


Your FAUNetID password expires every 365 days. If you have forgotten your password or are unable to log in to your email, campus computers, Canvas, or other services that use your FAUNet ID, there are several options for resetting your FAUNetID password.

First Option: Known Password

Use this option if your FAUNetID password has expired but you still know the password.

  • In a web browser, go to

  • Click on “Manage Your Account”

  • Log in with your FAUNetID (the first part of your UO email address) and your password

  • Click "Change Password" and the Continue button


Second Option:  Password Not Working

Use this option if the first option does not work.

There are two options for recovering your password:  temporary passcode via SMS text message, or temporary passcode via an alternate email. 

  • In a web browser, go to

  • Click on “Forgot Your Password"

  • Enter your FAUNetID, and check the box "I'm not a robot"

  • Follow the prompts to reset your password

To use SMS text or alternate email recovery, you must have set those up prior to forgetting your password. 

Third Option: Reset with Help Desk assistance

Use this option if the first two do not work.

Please contact us at 561-297-3999 during our business hours and we will assist you with gaining access to your FAU Account. Please be prepared to verify your identity over the phone before we are able to assist. 




Article ID: 99618
Mon 3/2/20 11:11 AM
Mon 3/2/20 11:13 AM