Video ID Verification

To enhance security and address the rise in compromised accounts, the help desk now mandates video ID verification for account access assistance. Ensure you have a photo ID and a camera-enabled device ready for identity verification.

  • We will ask for a personal email address to send a Google Meet link to. 
  • Check email and select Join Call

  • Select Join

  • Show ID to Help Desk tech. and proceed with steps to gain access to your account. 
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