Video ID Verification

To enhance security and address the rise in compromised accounts, the help desk now mandates video ID verification for account access assistance. Ensure you have a photo ID and a camera-enabled device ready for identity verification.

• We will ask for a personal email address to send a Google Meet link to. 
• Check email and select Join Call

• Select Join

• Show ID to Help Desk tech. and proceed with steps to gain access to your account.