Knowledge Base

Categories (12)

New to FAU

Information to get you started and contact Information for OIT

New - AI @ FAU

Information and how-to guides about Artificial Intelligence at FAU

Accounts and Access

Information and How-To guides for log in and account-related questions.

Email & Collaboration

Information and How-To guides for email, cloud storage, file sharing and collaboration tools

Computer, Device & Software Support

Information and How-To guides for things related to computer, device, and software support

Student Support

Information including ALEKS, OwlDone, Remote Proctor, Printing on Campus, and Known Issues.

Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning


Information on how to keep your account and computer secure, how to connect to the VPN, and other security tools.

WiFi & Network

Information and How-To guides for FAU wireless

Phone Support

Information and quick start guides for office phones

Administrative Applications and Reporting

Administrative Applications and Reporting: Workday, Frevvo, etc

Research Computing

Information related to Research Computing