What do you need help with?
Access Microsoft Teams
Access Teams online or install the Microsoft Teams app.
Microsoft Teams can be accessed from a web browser, Windows or Mac computer, or mobile device. Sign in using your full FAU email address.
- Go to Microsoft Teams on the web .
- Enter your full FAU email address.
- Sign in with your FAU account.
Teams on the web is also a useful option if the desktop application is unavailable or not working correctly.
- Check whether Microsoft Teams is already installed on your computer.
- If Teams is installed, open the application and sign in with your full FAU email address.
- If Teams is not installed, download it from the Microsoft Teams download page .
- Install and open Microsoft Teams.
- Sign in with your FAU account.
- Open the App Store on an iPhone or iPad, or the Google Play Store on an Android device.
- Search for Microsoft Teams.
- Install the Microsoft Teams app.
- Open Teams and sign in with your full FAU email address.
For the best experience on a mobile device, use the Microsoft Teams mobile app.
- Confirm that you are using your full FAU email address and current FAU account credentials.
- Try Teams on the web .
- Close and reopen Microsoft Teams.
- Restart your device.
- Check for available Teams and device updates.
- If the problem continues, contact the FAU Help Desk.
If Teams works in your web browser but not in the desktop application, the problem is likely limited to the Teams application or device.
Chat, Teams, and Channels
Communicate with individuals or groups and collaborate in Teams channels.
Use chats for direct conversations and Teams channels for ongoing group communication and collaboration.
A team is a shared workspace for a group, department, project, committee, or other collaborative purpose.
A channel organizes conversations, meetings, files, and other shared content within a team.
Start a chat
- Open Chat.
- Start a new chat or message.
- Enter the name of the person or people you want to message.
- Type your message and select Send.
Post or reply in a channel
- Open the appropriate team and channel.
- Create a new post or message to begin a conversation.
- Select Reply to continue an existing conversation in the same thread.
@Mention someone
Type @ followed by a person’s name and select them from the list to notify them directly.
Share a file
- Open the chat or channel where you want to share the file.
- Select the attachment option near the message box.
- Select the file you want to share.
- Send your message.
Find a shared file
- Open the chat or channel where the file was shared.
- Select the Shared or Files area.
- Select the file to open it or use the available file options.
Meetings and Calls
Schedule or join Teams meetings, make calls, and share your screen.
From Microsoft Teams
- Open Calendar in Microsoft Teams.
- Create a new meeting or select a time on the calendar.
- Enter the meeting title, attendees, date, time, and other details.
- Select Save or Send.
From New Outlook or Outlook on the Web
- Open Calendar.
- Create a new event.
- Turn on the Teams meeting option.
- Add the meeting details and attendees.
- Select Send.
From Classic Outlook
- Open the Outlook calendar and create a new meeting.
- Select Teams Meeting.
- Add the meeting details and attendees.
- Select Send.
Teams Meeting option missing in Outlook? Make sure you are signed in to Teams and Outlook with your FAU account, restart both applications, and check for available updates.
- Open the meeting from Teams, Outlook, or the meeting invitation.
- Select Join or the Teams meeting link.
- If prompted, choose whether to join using the Teams app or your web browser.
- Review your microphone, camera, and audio settings.
- Select Join now.
Note: Depending on the meeting settings, you may need to wait in the meeting lobby until an organizer admits you.
Call another Teams user
- Open a chat with the person or group.
- Select Audio call or Video call.
Start an instant meeting
- Select Meet now where available.
- Configure your microphone and camera.
- Start the meeting and invite participants.
- Join or start a Teams meeting or call.
- Select Share from the meeting controls.
- Select the screen, window, or other content you want to present.
- When finished, select Stop presenting or Stop sharing.
Privacy reminder: When sharing your entire screen, participants may see notifications or other information that appears on the screen. Close sensitive information before presenting.
Create and Manage a Team
Create teams and manage channels, members, owners, and guests.
- Open Microsoft Teams.
- Open the area where your teams and channels are listed.
- Select the option to create a new team.
- Enter the team name and optional description.
- Select the appropriate privacy option if prompted.
- Select Create.
- Add members when prompted or after the team is created.
You must be a team owner to manage team membership and owner roles.
Add a member
- Go to the team.
- Select More options next to the team name.
- Select Add member.
- Enter the person’s name or email address.
- Select Add.
Remove a member or change their role
- Select More options next to the team name.
- Select Manage team.
- Open the Members area.
- Locate the person you want to manage.
- Use the available options to remove the person or change their role between Member and Owner.
Add an external guest
- Select More options next to the team name.
- Select Add member.
- Enter the external user’s full email address.
- If prompted, confirm the person as a guest.
- Select Add.
Create a channel
- Go to the team where you want to create the channel.
- Select the option to create or add a channel.
- Enter the channel name and optional description.
- Select the appropriate channel type or privacy setting if prompted.
- Select Create.
Delete a channel
- Select More options next to the channel.
- Select Delete channel.
- Confirm the deletion.
Restore a deleted channel
- Select More options next to the team name.
- Select Manage team.
- Open the Channels area.
- Locate the channel under Deleted.
- Select Restore.
If the channel is no longer available for recovery, contact the Help Desk.
Notifications and Presence
Manage Teams alerts, reduce interruptions, and troubleshoot Teams status in Outlook.
General notification settings
- Open Microsoft Teams.
- Select Settings and more near your profile picture or initials.
- Select Settings.
- Select Notifications and activity.
- Adjust notifications for chats, channels, meetings, calendar activity, and other Teams activity.
Channel notifications
- Go to the channel you want to manage.
- Select More options next to the channel.
- Select Channel notifications.
- Choose the notification options you want.
Use Do not disturb
- Select your profile picture or initials.
- Select your current Teams status.
- Select Do not disturb.
- Change your status when you are ready to receive notifications normally.
You can also use More options on individual chats or conversations to mute or change their notifications when available.
Outlook can display Teams presence information such as Available, Busy, Do not disturb, Away, and Offline.
If Teams status is not appearing correctly in Outlook:
- Make sure you are signed in to Microsoft Teams with your FAU account.
- Close and reopen Teams and Outlook.
- Make sure Teams and Outlook are updated.
CLASSIC OUTLOOK
If online status is hidden in Classic Outlook, select File > Options > People, then make sure Display online status next to name is enabled.