FAU Accounts and Passwords
Summary
Learn how to activate and manage your FAU account, reset or change your password, understand password requirements, access MFA resources, request special accounts, and find information about account access after leaving FAU.
Body
What do you need help with?
About Your FAU Account
Learn about your FAUNet ID, account sign-in, and when your account is created.
Your FAUNet ID is the unique identifier assigned to your FAU account. It is part of your official FAU email address, such as FAUNetID@fau.edu or FAUNetID@health.fau.edu.
- Your FAUNet ID identifies your FAU account.
- Your FAUNet ID is part of your official FAU email address.
- You will use your FAU account to access university systems such as Canvas, MYFAU, Workday, Microsoft 365, and other FAU services.
- FAU uses single sign-on for many university systems, allowing you to use the same FAU account credentials for multiple services.
- When signing in to most FAU services, use your full FAU email address.
Not sure which email address to use? See What Is My FAU Email Address?.
- Students: Your FAUNet ID is generated upon admission to FAU and is included with your acceptance information along with activation instructions.
- Faculty and staff: Your FAUNet ID is generated after your onboarding process is completed in Workday. You will receive your FAUNet ID and activation instructions.
If you do not know your FAUNet ID, use the FAU Account Self-Service portal to look it up.
- Go to FAU Account Self-Service.
- Select Lookup Your FAUNet ID.
- Follow the prompts to locate your account.
Activate Your FAU Account
Activate your FAUNet ID before signing in to FAU systems for the first time.
Before you can use your FAU account for the first time, you must activate your FAUNet ID.
Before beginning account activation, make sure you have:
- Your FAUNet ID.
- Access to a personal, non-FAU email address.
- An SMS-capable phone number for account recovery.
- Your personal information available to verify your identity.
Important: Once you begin the activation process, complete all of the required steps. An incomplete activation may cause the account to become locked and require Help Desk assistance.
- Go to FAU Account Self-Service.
- Select New Account Activation.
- Enter the requested information to locate and verify your account.
- Follow the prompts to create your FAU password.
- Set up your account-recovery options, including an alternate email address and SMS-capable phone number.
- Continue through all prompts until the activation process is complete.
After activation is complete, you can begin using your FAU account to sign in to university systems.
Passwords
Review FAU password requirements or change and recover your password.
Your FAU password is used with your FAU account to access university systems and services.
Your FAU account password must meet the university's password requirements.
- Your password must be 8 to 30 characters in length.
- Your password should contain at least 3 of the following 4 character types:
- Uppercase letters
- Lowercase letters
- Numbers
- Symbols
- Your password should not contain your username, first name, or last name.
- Your new password must not repeat any of your previous 6 passwords.
Security reminder: Never share your FAU password with another person.
Use this option if your current password is working and you want to change it.
- Go to FAU Account Self-Service.
- Select Change Your Password.
- Sign in with your FAU account.
- Enter your new password in the New Password and Verify Password fields.
- Continue through the remaining prompts to complete the password change.
If your password is not working or you do not remember it, you can recover your account using a temporary passcode sent to a previously configured recovery method.
- Go to FAU Account Self-Service.
- Select Forgot Your Password.
- Enter your FAUNet ID.
- Follow the prompts to receive and enter a recovery code.
- Create your new password and complete the reset process.
Important: To recover your password using SMS or alternate email, those recovery options must have been configured before you lost access to the account.
If you cannot reset your password because you do not have access to your configured recovery options, contact the FAU Help Desk.
Multi-Factor Authentication
Use Microsoft multi-factor authentication to help protect your FAU account.
FAU uses Microsoft multi-factor authentication (MFA) as an additional security step when signing in to protected university services.
The Microsoft MFA knowledge base includes instructions for:
- Enrolling in Microsoft MFA.
- Setting up Microsoft Authenticator.
- Adding additional authentication methods.
- Setting up a new phone.
- Troubleshooting verification codes and push notifications.
Visit the Multi-Factor Authentication knowledge base for instructions and troubleshooting.
Account Changes and Special Accounts
Request an eligible FAUNet ID change, courtesy account, or departmental account.
Your original FAUNet ID cannot be changed simply for preference. Changes are available only in specific eligible circumstances.
Review the requirements and submit an FAUNet ID Change request if needed.
A courtesy account can provide temporary FAU account access for an eligible non-FAU user who needs access for university-related work, such as a guest or contractor.
Courtesy accounts must be requested by an FAU department and may need to be extended if continued access is required.
Request Courtesy Account/Access.
A departmental or shared mailbox can provide a common FAU email address for a department, office, program, or service area. Access is granted to authorized users through their individual FAU accounts.
If your department needs a new shared or departmental mailbox, submit a New Departmental Account request.
Leaving FAU
Learn what happens to your FAU account and email after graduation, employment, or retirement.
FAU account and email access may change when you graduate, leave employment, or retire.
- Students will get to retain access to their Outlook email for 1 year post graduation. After 1 year, access to Office 365, including Outlook and OneDrive is removed.
- Employees lose access to their Office 365 email immediately upon their last day of employment unless they are an active student. If the employee is an alumni, access to Owl Mail will remain, however, all Office 365 access is removed.
- Retired faculty may get the option to retain their email during their exit interview with HR. They will fill out and submit a form to us and email access will remain active.
Please note: Alumni who graduated prior to Summer 2023 may get to retain their alumni Owl Mail as long as they remain under quota and log-in at least every 6 months. If your Owl Mail account is removed due to inactivity it will not be restored.
Still Need Help?
Contact the FAU Help Desk at 561-297-3999 or visit Accounts & Access for additional account assistance.
Details
Details
Article ID:
164408
Created
Wed 9/9/26 8:28 AM
Modified
Thu 9/17/26 3:51 PM