To submit a ticket, you can navigate through our services and choose the specified service that relates most to your question/issue.
Browse our Knowledge Base to find self-help solutions for troubleshooting your technology issue or frequently asked questions.
Visit the FAU Account Self Services portal to reset your password, activate your account, and change account recovery options.
Visit the Office of Information Technology's home page for an overview of all services provided by OIT.

OIT Help Desk Contact Info

Help Desk Hours & Walk-In Locations

 (561) 297-3999 
Canvas support available 24x7

Boca Raton Campus CM138
M-Th 7:30 am – 11:00 pm 

(Walk-In support ends at 9:00pm)
Fri 7:30 am – 5:00 pm
Sat & Sun 9:00 am - 6:00 pm

 

Walk-In Hours for partner campuses:

Jupiter Campus SR284
M-F 7:30 am – 6:00 pm

Davie Campus LA303
M-Th 9:00 am – 9:00 pm
Fri & Sat 9:00 am – 4:30 pm

Ft. Lauderdale HEC608
M-Th 11:00 am – 8:00 pm
Fri & Sat 12:00 pm – 4:30 pm


Self-help is available on the OIT home page and/or the online knowledge base.

Subscribe to OIT Status Updates