What do you need help with?
Access Google Workspace
Access Google Drive and Google Workspace apps using your FAU account.
FAU provides access to Google Workspace services including Google Drive, Docs, Sheets, Slides, and Forms.
- Go to Google Drive.
- Enter your full FAU email address.
- Complete FAU sign-in if prompted.
- Google Drive will open to your FAU account.
My Drive contains files and folders you upload as well as Google Docs, Sheets, Slides, and Forms you create.
After signing in, select the Google apps menu in the upper-right corner to open an available app.
Common Google Workspace apps include:
- Make sure you are signing in with your FAU email.
- If redirected to FAU single sign-on, complete the FAU sign-in process.
- If Google opens a personal account, switch to your FAU account or use a private or incognito browser window.
- If your FAU Google Workspace account is unavailable, contact the Help Desk for assistance.
Use Google Drive
Upload, download, organize, and find files stored in Google Drive.
FAU file sharing: Microsoft OneDrive is the recommended platform for sharing university files. Google Drive should not be used as the primary file-sharing platform.
- Go to Google Drive.
- Select New.
- Select File upload or Folder upload.
- Select the file or folder from your computer.
- Wait for the upload to complete.
Create a folder
- Open Google Drive.
- Select New.
- Select New folder or Folder.
- Enter a name for the folder.
- Select Create.
You can move files into folders to organize your Google Drive. Use the search box at the top of Google Drive to find files and folders.
- Open Google Drive.
- Select the file or folder you want to download.
- Right-click the selected item.
- Select Download.
- Save the downloaded file to your computer.
When downloading multiple files or a folder, Google may prepare the files as a compressed .zip file.
- Use the search box in Google Drive to search for the file by name.
- Check Trash if the file may have been deleted.
- Confirm that you are signed in to your FAU account.
- If you cannot upload, create, or edit files, check whether your account has reached the 5 GB storage limit.
- Close and reopen your browser or try another browser.
Google Docs, Sheets, Slides, and Forms
Create files using common Google Workspace apps.
Google Workspace includes browser-based applications for creating documents, spreadsheets, presentations, and forms. Files you create are automatically saved to Google Drive.
- Go to Google Drive.
- Select New.
- Select the type of file you want to create:
- Google Docs for documents.
- Google Sheets for spreadsheets.
- Google Slides for presentations.
- Google Forms for forms and surveys.
- Create or edit your file.
Google files are automatically saved while you work.
Storage
Manage the 5 GB storage limit for your FAU Google Workspace account.
FAU Google Workspace accounts have a 5 GB total storage limit.
Storage includes:
- Files uploaded to Google Drive.
- Google Docs, Sheets, Slides, and other Google Workspace files.
- Items in Trash until they are permanently deleted.
Important: If your account reaches its storage limit, you may be unable to create, upload, edit, or store additional files until storage is reduced.
If you are approaching the 5 GB storage limit:
- Delete files you no longer need.
- Download files you want to keep outside Google Drive.
- Review and remove large or duplicate files.
- Empty Google Drive Trash after confirming the files are no longer needed.
Important: Permanently deleting files from Trash cannot be undone. Confirm that files are no longer needed before permanently deleting them.
Still Need Help?
Contact the FAU Help Desk at 561-297-3999 or visit the FAU Help Desk for assistance with Google Workspace or Owl Apps.