Zoom Premier Support for FAU

 

 Unlicensed  Users,

Students

 FAU

 Staff, Faculty

 24x7 Global Access  (Self Service & Chat Bot)

 Frontline Tier 1  (Chat, Ticket & Phone)

Zoom’s Help Center provides  answers through quickstart  guides, video tutorials and  support articles.  Ask Bolt, a  virtual assistant, to help you find  technical and product related  answers 24x7.

Connect with agents to ensure  rapid and effective solutions to  issues and minimize downtime.

 Self Service Help Center  support.zoom.us

 Chat Bot

 zoom.us  or  support.zoom.us

 No Login Necessary

 Connect Via

 Chat

 Ticket

 Phone

 Login or Identification Required

Chat

 Login at:  zoom.us  or  support.zoom.us  then click Chat icon

Tickets

 Submit form:  https://support.zoom.us/hc/en-us/requests/new  Be sure to Sign In before submitting.

Phone

 Call: 1-888-799-9666 ext 2

 Please have your Personal Meeting ID (PMI) and host key ready when calling.  

Details

Article ID: 143943
Created
Fri 1/27/23 11:08 AM
Modified
Wed 2/1/23 8:31 AM