Strict NAT Type issue for Gaming Devices

Some notes:

 

  • We cannot provide the enhanced service to users over wireless
  • Strict NAT is only an issue for users playing multi-player games. Strict NAT does not cause problems for users playing single-player games.
  • Playstation 3 and 4 have a built-in ethernet jack which should be used to connect to the wall jack
  • Xbox 360 and Xbox One also have a built-in ethernet jack which should be used to connect to the wall jack
  • Nintendo Wii, Wii-U, and Switch do not have a Ethernet jack. Those systems will need to use a compatible ethernet adapter and be connected to the wall jack. Nintendo sells one that works with all three products.  Note: in order to use the ethernet adapter, Nintendo Switch units will need to be plugged into the dock that comes with the device.
  • Most portable consoles including the PSP, PSVita, Nintendo DS, and Nintendo 2DS/3DS are wireless-only and cannot be used with the enhanced service.

 

Students who are requesting this service please have this information available:

 

1) Mac address of device (Wired- connection): you can register your device at talon.fau.edu

2) Dorm and room number

3) Type of device (ex: Playstation)

4) Wall Jack number

 

Then please submit a ticket Here and state the information above.

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Details

Article ID: 66396
Created
Wed 10/31/18 3:39 PM
Modified
Tue 11/26/19 2:53 PM