- Knowledge Base
- Computer, Device & Software Support
- Remote Desktop
Learn how to securely allow an FAU OIT technician to remotely assist with your computer using MSP remote support, Microsoft Teams, Microsoft Remote Help, or another approved support method.
- Knowledge Base
- Computer, Device & Software Support
- Remote Desktop
Learn how to remotely connect to your assigned FAU Windows computer from Windows or macOS, including VPN requirements, computer-name lookup, Windows App setup, IP address troubleshooting, and safe disconnection.