OIT Help Desk Contact Info

Helpdesk hours and Walk-In Locations

 (561) 297-3999 - Canvas support available 24 hours

Boca Raton Campus CM138
M-Th 7:30 am – 11:00 pm (Walk-In support ends at 9:00pm)
Fri 7:30 am – 5:00 pm
Sat & Sun 9:00 am - 6:00 pm

Walk-In Hours for partner campuses:

Jupiter Campus SR284
M-F 7:30 am – 6:00 pm

Davie Campus LA303
M-Th 9:00 am – 9:00 pm
Fri & Sat 9:00 am – 4:30 pm

Ft. Lauderdale HEC608
M-Th 11:00 am – 8:00 pm
Fri & Sat 12:00 pm – 4:30 pm

Canvas support is provided through Canvas support 24x7 by calling the main help desk number 561.297.3999 and choosing the Canvas support option.
OIT also provides walk-in support on all the campuses.  Self-help is available on the OIT home page and/or the online knowledge base.

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FAU Help Desk

FAU Account Self-Services

The FAU Account Self Services portal is where you can manage your FAU account.  The portal provides assistance with account activation and management of existing accounts, such as changing password, updating or adding security questions and SMS-number.

The portal also provides assistance with password reset for users who may have forgotten their password. Please note that you need to have the security questions or SMS-number set in order to use this functionality.