OIT Help Desk Holiday Hours

Starting Monday, December 17th, the OIT Help Desk hours of operation will change due to the holiday break.

• Dec 17, 19, & 20: 7:30am - 7:00pm
• Dec 18: 7:30am - 3:00pm
• Dec 21: 7:30am - 5:00pm
• Dec 22: 9:00am - 6:00pm
• Dec 23: 9:00am - 3:00pm
• Dec 24 & 25: CLOSED
• Dec 26 - 30: 9:00am - 3:00pm
• Dec 31 & Jan 1: CLOSED
• Jan 2 & 3: 7:30am - 9:00pm
• Jan 4: Regular schedule

Help Desk Hours & Walk-In Locations

 (561) 297-3999 - Canvas support available 24 hours

Boca Raton Campus CM138
M-Th 7:30 am – 11:00 pm (Walk-In support ends at 9:00pm)
Fri 7:30 am – 5:00 pm
Sat & Sun 9:00 am - 6:00 pm

Walk-In Hours for partner campuses:

Jupiter Campus SR284
M-F 7:30 am – 6:00 pm

Davie Campus LA303
M-Th 9:00 am – 9:00 pm
Fri & Sat 9:00 am – 4:30 pm

Ft. Lauderdale HEC608
M-Th 11:00 am – 8:00 pm
Fri & Sat 12:00 pm – 4:30 pm

Canvas support is provided through Canvas support 24x7 by calling the main help desk number 561.297.3999 and choosing the Canvas support option.
OIT also provides walk-in support on all the campuses.  Self-help is available on the OIT home page and/or the online knowledge base.

Subscribe to OIT Status Updates

The FAU Account Self Services portal is where you can manage your FAU account.  The portal provides assistance with account activation and management of existing accounts, such as changing password, updating or adding security questions and SMS-number.

The portal also provides assistance with password reset for users who may have forgotten their password. Please note that you need to have the security questions or SMS-number set in order to use this functionality. 

Manage Your Account

Accounts FAQ