I cannot complete registering and/or paying for ALEKS


cannot complete registering and/or paying for ALEKS

If you receive the following error please follow the steps listed below to fix the problem:

 

Aleks Locked Status screen

 

Step 1: Click on your name in the top right-hand corner to access the Account Settings link.

 

Aleks Account Settings Area

 

Step 2: Click on the Edit button to access the Unpair action.

 

Aleks Account Settings Area

 

Step 3: Click edit pairing 

 

Aleks Account Settings Area

 

Step 4: Click the Unpair Account button

 

Aleks Account Settings Area

 

Step 5:  Once you have successfully completed the unpairing process please restart the Aleks PPL payment process at  http://www.fau.edu/ugstudies/aleks-ppl/login.php

 

Aleks Unpaired

 

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Details

Article ID: 30228
Created
Fri 5/12/17 8:41 AM
Modified
Fri 5/12/17 9:39 AM