How to Add a Department Printer Using Universal Print

Printer Setup Instructions

This article explains how to add a department printer using Universal Print on Mac and Windows devices.

Before you begin: Confirm with your department that you have been granted access to the printer.

Mac Setup Instructions ▾

Step 1: Install the Universal Print app

Install the Universal Print app from the App Store.

Screenshot showing the Universal Print app

Step 2: Sign in

  1. Open System Settings by clicking the Apple logo and selecting System Settings.
  2. In the left navigation menu, select Universal Print.

Screenshot showing Universal Print in Mac System Settings

  1. If this is your first time opening the app, click Allow on the consent prompt.

Screenshot showing the Universal Print consent prompt

  1. Follow the on-screen instructions to continue.
  2. Sign in using your FAU account.

Step 3: Add the printer

  1. Click Add printer.
  2. Search for the printer by typing its name.
  3. Select the printer associated with your department.
  4. Complete the on-screen steps to add the printer.

Windows Setup Instructions ▾

Step 1: Open Printers & Scanners

Search for Printers & Scanners from the Windows search bar and open it.

Screenshot showing Printers and Scanners in Windows search

Step 2: Add a device

Click Add device.

Screenshot showing the Add device button

Step 3: Sign in

If prompted, select Sign in and sign in using your FAU account.

Screenshot showing the Microsoft sign-in prompt

Step 4: Search for work or school printers

  1. Search for available printers.
  2. Change the search option from USB or network to Work or school.

Screenshot showing the Work or school printer search option

Step 5: Add your department printer

Click Add device next to the printer associated with your department.

Troubleshooting ▾

  • If no printers appear, confirm that you are signed in with your FAU account.
  • Confirm with your department that you have been granted access to the printer.
  • Try searching for the printer's name when looking for your department printer.

Still Need Help?

If the printer still does not appear, please submit a ticket for assistance.

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