Jabber Installation Guide - Android

Step 1: Download and Install:

  1. Cisco Jabber is available for download from the Google Play Store. From your Android device, open Play Store and search for “Cisco Jabber.”
  1. Install “Cisco Jabber” under the Business Category. See image for reference.

Step 2: Service Discovery:

  1. When the download is complete, select “Open” to launch the Jabber application.
  1. Enter the username provided by FAU OIT followed by @fau.edu. 
    Example Remote_Telecom1@fau.edu (Please note that @fau.edu is required for this step.)
  2. Click “Continue.”

Step 3: User Authentication: 

  1. Next, you will be presented with a new “User Authentication” login page.
  2. Please enter the username and password given to you by IT.
    For Example, Remote_Telecom1. Important: Make sure to enter ONLY the username - @fau.edu is NOT required.

  3. Select Login to begin using Jabber.

Step 4: Get Started

  1. Once signed in, Jabber will display contacts from your cell phone.
  2. If you have Face or Touch ID enabled, Jabber will ask if you would like to skip the username/password stage by enabling touch or face ID.

Step 5: Common Settings

  1. You are now signed into Jabber! The picture below highlights some common menus you will use for Jabber.


Article ID: 103464
Fri 3/27/20 5:09 PM
Mon 3/30/20 4:56 PM