The Office of Information Technology provides various Cisco IP phone models with enhanced security features for faculty and staff, with usage guides available based on model and location.
Cisco Voicemail - Setup instructions for new users
Supported devices, setup instructions, and best practices for Bluetooth connection.
A quick guide to contacting people at FAU, including the main number, internal dialing instructions, and campus-specific phone formats.
This guide walks users through customizing notification settings and quiet hours in the Microsoft Teams mobile app. It includes step-by-step instructions for managing alerts for messages, calls, and reactions, as well as setting specific times or days to mute notifications. Ideal for users who want to reduce distractions while staying connected.
This guide explains how to add and manage delegates in Microsoft Teams, allowing others to make or receive calls on your behalf. It also covers how to forward all incoming calls to your delegates using the Teams desktop app.
This guide explains how to record personal and out-of-office voicemail greetings in Microsoft Teams, schedule automatic replies, and access voicemail messages and transcripts. It also covers how to return calls directly from the voicemail tab.
Calling guide to get users started using their Microsoft Teams Phones.
Resources and training videos for Teams Phones.
Instructions on using a shared voicemail box for Microsoft Teams Phones.
Microsoft Teams-certified desk phones, such as the Poly CCX 350, 505, and 600 series