Jabber Installation Guide - Windows

Step 1: Download and Install:

  1. Click here to download the installer
  2. Once downloaded, double-click the downloaded file and select "Accept and Install.

  1. At the prompt, click “Yes” to let the software make changes
  2. Keep the check mark checked and Click “Finish.”
    Cisco Jabber will now start up.

Step 2: Service Discovery:

  1. When the download is complete, select “Open” to launch the Jabber application.
  2. Enter the username provided by FAU OIT followed by @fau.edu. 
    Example Remote_Telecom1@fau.edu (Please note that @fau.edu is required for this step).
  1. Click “Continue.”

Step 3: User Authentication: 

  1. Next, you will be presented with a new “User Authentication” login page.
  2. Please enter the username and password given to you by IT.
    For Example, Remote_Telecom1. Important: Make sure to enter ONLY the username. @fau.edu is NOT required

  3. Select Login to begin using Jabber.

Step 4: Get Started

  1. Once signed in, Jabber’s window will enlarge.

Step 5: Common Settings

  1. You are now signed into Jabber! The picture below highlights some common menus you will use for Jabber.

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Article ID: 103558
Mon 3/30/20 11:12 AM
Mon 3/30/20 5:00 PM