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- Knowledge Base
- Computer, Device & Software Support
- Remote Desktop
Learn how to remotely connect to your assigned FAU Windows computer from Windows or macOS, including VPN requirements, computer-name lookup, Windows App setup, IP address troubleshooting, and safe disconnection.
- Knowledge Base
- Research Computing
- Academic Network and Bastion Hosts
Make sure the computer is on the academic network, if not security will need (in a ticket) the location, port number, Mac address, OS, and a reserved IP. Click to see Instructions.
- Knowledge Base
- Research Computing
- Clouds
- Workstation as a Service
Users who have subscribed to the Workstation as a Service solution may access their machines through the Bastion Hosts or Microsoft Remote Desktop Gateway.
- Knowledge Base
- Research Computing
- Clouds
- Workstation as a Service
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.