Reset or Clear Browser Cache and Cookies

Issue

Your browser's cache stores information to speed up browsing.  Cookies are small files stored on your computer that save site data.  Clearing this data can help resolve common issues.

 

Solution 

Browser-specific Instructions

Mozilla Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Google Chrome - https://support.google.com/accounts/answer/32050?hl=en

Apple Safari - https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

Microsoft Edge - https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

 

Mobile-specific Instructions

iPhone (Safari mobile) - https://support.apple.com/en-us/HT201265

Android (Chrome mobile) - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

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Details

Article ID: 133487
Created
Wed 6/2/21 10:37 AM