Enroll in Two-Factor (DUO)

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Florida Atlantic University provides Duo Security to help students, faculty, and staff protect themselves from cybercrime. Duo Security adds another layer of security by enabling you to set up a second factor of authentication (phone, key fob, or other mobile device) with your account that prevents anyone but you from logging in, even if that person happens to know your password. Once you have enrolled, you will be able to deny access to your accounts (on your Duo-enrolled device) if someone tries to sign in as you.

Duo is required for all students, faculty, and staff to access most FAU Services.

Enrollment and Instructions

To begin the enrollment process with Duo:

Visit Here


If you need assistance, please see the step by step instructions to the right or click here to submit a ticket

Ways to Authenticate a Log in

Options available for employees and students: 

  • "Send Me a Push" - using DUO mobile app on your smartphone, the system pushes a login request to your phone or tablet. This is the preferred method for using two-factor authentication. The app is available to iOS, Android, and Windows Mobile. 
    The app offers the Duo push and passcode functionalities and the app can be used with or without data/WiFi (use passcode option when no data/WiFi is available). 
  • "Enter a Passcode" - the system can generate a passcode generated by DUO Mobile app (preferred), SMS (less preferred), or key FOB. We recommend using the SMS option as a backup method in the event the app is not working properly. 

Option available for employees only: 

  • If neither the app, text message, nor a phone call is practical, a key FOB can be issued that provides a unique code at each login. To request a key fob, fill out the MFA_KeyFob form and submit a request with the form attached. 


Types of Devices Used

The following devices can be enrolled with Duo: 

  • Android (using the Duo app from the Google Play Store)
  • iPhone or iPad (using the Duo app from the Apple App Store)
  • Key FOB* (using a number key)
    • Employees can request from OIT with the link below
    • Students who qualify can request from the Office of Financial Aid, or can purchase from the bookstore. 
  • Other Cell Phones (using a text message)

*FOR EMPLOYEES: If you do not have access to a smartphone, we recommend that you request a hardware key fob (FOB) by submitting a ticket here 


Keep in mind that you will need your registered device near you at any time you would wish to log in to self-service, workday, VPN, or any other service that provides sensitive information. 

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Details

Article ID: 53878
Created
Tue 5/15/18 11:55 AM
Modified
Tue 11/28/23 11:46 AM