Assistance with Multi-Factor Authentication

Multi-Factor Authentication (MFA) at FAU

FAU requires multi-factor authentication (MFA) to provide an extra layer of security beyond passwords. MFA helps protect your account and sensitive information from unauthorized access.

You may already be familiar with MFA from financial institutions, where you receive a code via text or email in addition to entering your password. At FAU, the MFA method depends on the service you are accessing.


Authentication Methods

  • Desktop Logins (Some FAU-managed computers):
    Require Duo Security MFA 

  • Most Other Services (Canvas, MyFAU, Workday, Office 365, etc.):
    Use Microsoft Authentication. You will sign in with your full FAU email address (e.g., username@fau.edu or username@health.fau.edu) and password, followed by MFA verification.


Enroll in Microsoft MFA

To enroll in Microsoft MFA:

  1. Sign in to any FAU service that uses Microsoft Authentication.
  2. Follow the prompts to add your preferred verification method:
    • Microsoft Authenticator app (recommended)
    • Text message, passkey, yubikey, hardware token (backup options)
  3. Confirm your MFA setup and test your login.

Need Help?

  • Submit a ticket through for assistance with MFA setup or issues.
  • For urgent issues, call the OIT Help Desk at 561-297-3999.