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Services or Offerings?
Academic Affiliates
  1. Services
  2. Administrative Applications & Reporting
  3. Workday
  4. Academic Issues
Assistance with Academic Affiliates.
Academic Questions
  1. Services
  2. Administrative Applications & Reporting
  3. Workday
  4. Academic Issues
Assistance with Academic Questions
Access Issues/Role Assignment Requests
  1. Services
  2. Administrative Applications & Reporting
  3. Workday
  4. Workday Access
Access Issues/Role Assignment Requests
Access to your Owl Mail for Alumni
  1. Services
  2. Accounts & Access
  3. Account Requests & Updates
All students who have attended or graduated FAU get to keep an active FAU Owl Apps email account.
Access/Support with Amazon Web Services
  1. Services
  2. Research Computing/HPC
  3. Cloud Services
Access/Support with Amazon Web Services
Account Information Change
  1. Services
  2. Phone Requests and Support & Cable TV Requests
  3. Fiscal Management – Telecommunications Billing
Account Information Change
Accounts Payable Questions
  1. Services
  2. Administrative Applications & Reporting
  3. Workday
  4. Finance Issues
Assistance with Accounts Payable Questions
Add Jobs, Extensions, Ending Additional Assignments and Terminations Issues and Questions
  1. Services
  2. Administrative Applications & Reporting
  3. Workday
  4. Human Resources Issues
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Add Student with incomplete
  1. Services
  2. Teaching & Learning
  3. Canvas, Mediasite Personal Recording, Lecture Capture, Zoom & Webex
  4. Instructor - Canvas, Zoom & Webex Help
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
Add user log-in access to computer
  1. Services
  2. Computer, Device, Software & Printer Support
  3. Computer, Laptop, Tablet & Smartphone Support
Need to login to a computer and do not have access?
Add/Remove users from a departmental account
  1. Services
  2. Accounts & Access
  3. Departmental Account
This is used to request updates to departmental accounts for FAU departments.
Animation/Video Request - DOR Staff ONLY
  1. Services
  2. Public Affairs
  3. Division of Research Communication
Animation/Video request for DOR staff
Announcement for FAU Broward Campuses
  1. Services
  2. Public Affairs
Request an Announcement for FAU Broward Campuses
Announcement for FAU Jupiter and/or Harbor Branch
  1. Services
  2. Public Affairs
Request an Announcement for FAU Jupiter and/or Harbor Branch
Annual Certification Changes - ONLY
  1. Services
  2. Administrative Applications & Reporting
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.