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Services or Offerings?
Assistance with Academic Affiliates.

Assistance with Academic Questions

Access Issues/Role Assignment Requests

Access to BOG portal to be granted or removed.

Request access to edit CMS pages.

Request Access to LeapAhead Reports/Templates

Assistance with Accounts Payable Questions

Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination

This is used to request updates to departmental accounts for FAU departments.

Request an Announcement for FAU Broward Campuses

Request an Announcement for FAU Jupiter and/or Harbor Branch

Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.

Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs

NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc