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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://helpdesk.fau.edu/TDClient/2061/Portal/Requests/ServiceDet?ID=10195">https://helpdesk.fau.edu/TDClient/2061/Portal/Requests/ServiceDet?ID=10195</a><br /><br />Unlock Active Directory account<br /><br />This is for IT staff who have identified a locked AD account