Canvas Tier 1 support is available 24x7, 365 days a year. There are multiple ways to get support for Canvas-related issues or questions.
Call the FAU helpdesk at 561.297.3999 and choose Option 2.
If you are logged into Canvas (https://canvas.fau.edu), click on the Help icon at the bottom left corner, under the global menu. You will be able to chat with a Canvas representative by clicking on “Chat with Canvas Support” or you can choose to “Report a Problem,” which will submit a ticket to Canvas Support.
You can also search the Canvas guides by visiting guides.canvaslms.com or visit the Canvas Community and ask a question.
If you are looking to learn more about FAU’s transition from Blackboard to Canvas, please visit fau.edu/canvas or attend one of our Welcome to Canvas Roadshows (techevents.fau.edu)
