Request quote to repair computer equipment

Has OIT or your College support staff  determined you have bad equipment?  Do you need to submit a ticket to the hardware vendor for repair/replacement of parts?

Equipment under warranty will not be charged a fee.  

Out of warranty equipment will incur a charge in the amount of $35 for the vendor to come on site and determine what needs to be repaired.  They will provide an estimate of the charges for parts, plus $75/per hour for labor.  If you approve the charges, the initial $35 will be credited back to you from your final bill. 

Important:  OIT will  receive an Invoice from the vendor once repairs are completed.  OIT pays the vendor directly and charges your account through a journal entry in Workday.  It will not be necessary for you to initiate a purchase order to pay these charges.



Submit a Ticket


Service ID: 4388
Mon 6/2/14 2:41 PM
Wed 4/19/17 8:52 AM