Get Help Connecting to Wi-Fi

Tags Wifi

Trouble connecting to any of the FAU Wi-Fi Networks?

Before submitting a ticket, please ensure you have followed the official connection instructions for your specific device. Often, "forgetting" the network and re-joining resolves most issues.

Still need help?

Click the Submit a Ticket button, and a technician will assist you. For immediate assistance, you can also call the Help Desk at 561-297-3999 or visit one of our walk-in locations.

 
Submit a Ticket

Related Articles (4)

eduroam is the primary secure wireless for laptops, smartphones, and tablets of all FAU students, faculty, and staff.
Specialized wireless network for TVs, consoles, and streaming devices.
fauguest is the temporary wireless network for visitors who do not have an FAU account.