- For all requests, provide the content as a word doc file, and attach images as separate jpeg/jpg files. Pasting images in a text document will result in low resolution images that can't be used. Create a folder in OneDrive for your photos and share the link in the ticket description box.
- If multiple services are needed for the same event or project, please reference the event or project name in the description box of each of your tickets. If additional services are requested after Creative Services has started the job, Education Communications must open a separate ticket with Creative Services for each request. Therefore, the added items are not guaranteed to meet your deadline.
- For design requests, please note that Creative Services is a free, limited University resource. Therefore, the number of edits on each job is limited and they will not provide a redesign if we dislike their 1st design. To minimize dissatisfaction, Education Communications will work with you to finalize text and images before requesting a design through Creative Services.
Timelines include design, approvals, printing, mailing, and other associated processes.
| Services |
Timeline for completion |
| Ad - Print or Digital |
4 - 5 weeks |
| Booklet / Multi-page brochure |
6 - 8 weeks |
| Custom Printed Folder |
4 - 5 weeks |
| Digital Board Graphic |
2 - 3 weeks |
| Electronic Save the Date |
16 - 18 weeks |
| Invitation - print and/or electronic |
12 - 14 weeks |
| Print Mailer |
6 - 8 weeks |
| Printed Event Program |
5 weeks |
| Program or Event Flyer |
4 - 5 weeks |
| Promo Items |
4 - 6 weeks depending on vendor's supply |
| Social Media Graphic |
2 - 3 weeks |
| Sponsorship Flyer |
4 - 6 weeks |
| Other Design Request |
TBD but use timeline table as a guide |