College of Engineering IT Support
The College of Engineering uses a separate ticket system from the Help Desk. Students and employees can request assistance from College of Engineering IT support using the following link:
College of Engineering IT Support
College of Engineering IT Assistance Includes
- The College of Engineering IT support website can be used as the first source for general support questions: http://tsg.eng.fau.edu
- A dedicated ticket system for Engineering students, faculty, and staff is available by email at help@eng.fau.edu.
- On-site support is available in both Engineering buildings in Boca Raton and at SeaTech.
- Virtual desktop infrastructure, also known as Private Cloud, provides remote access to computing resources so students do not need to use a specific campus lab.
- Group training classes on IT resources are offered twice per semester.
- One-on-one meetings are available for students and groups who need guidance on resources for academic and research projects.
- Depending on the class and software used, in-class presentations may be provided at the start of the semester for class-specific software and resources.