Issue
Content embedded into Canvas requests re-authentication that may fail
Cause
Students may have trouble viewing presentations embedded improperly into Canvas. Make certain you are using the built in LTI tool to embed your presentations and are not copying the embed code or links from Mediasite.
A proper link will include reference to the Canvas external tool, while a problematic link would only include the Mediasite URL. The reference to the tool is required to authenticate successfully.
Bad: https://fau.mediasite.com/Mediasite/Lti/Home/Launch?mediasiteId=59dc0965400f4eff809cc222c0067c911d
Good: <iframe style="width: 1024px; height: 512px;" src="https://canvas.fau.edu/courses/104071/external_tools/retrieve?0=0&url=https://fau.mediasite.com/Mediasite/Lti/Home/Coverplay?mediasiteId=880b540e0b7f4634b4290de138aebc281d&borderless=1"></iframe>
Resolution
To fix the issue at the source, instructors should re-embed the content using the Mediasite/Canvas integration in the text editor