Mediasite

Frequently asked questions and common issue resolutions when using Mediasite

Categories (2)

Known Issues

Ongoing issues and their current resolution or work-around
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MyMediasite

Issues with creating or editing content in MyMediasite
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Articles (3)

Requirements for viewing a Mediasite presentation

Reset or Clear Browser Cache and Cookies

How to clear your browser cache to help solve browser related problems such as login issues

Single Sign-On - Stale Request

You may receive a 'Single Sign-On - Stale Request error' when trying to access FAU resources. This is likely caused because your Browser or Operating system is preventing the use of third-party cookies.