- Knowledge Base
- Accounts and Access
The original FAUNetID (username) is not subject to change. The only two exceptions are if an error was made in the spelling of your name that affected the FAUNet ID assigned to you or if you have legally changed your name.
- Knowledge Base
- Email & Collaboration
- Outlook 365
How do I identify which email platform to use?
- Knowledge Base
- Teaching and Learning
- Mediasite (Lecture Capture)
- Troubleshooting
This guide explains the common causes of the "Single Sign-On - Stale Request" error when logging into FAU services (like Canvas, Zoom, or MyFAU) and provides a step-by-step process to resolve it.