How to request a new TouchNet Marketplace uStore or uPay site:
The creation of a new uStore or uPay site is facilitated by Financial Information Systems. It is up to the discretion of FHIS to require additional approval beyond the Departmental approval (e.g. Provost Office or Budget Office) before the new store or site can be created.
FHIS will provide technical assistance to the Department as needed with use of the TouchNet application and will facilitate communication with TouchNet Customer Care Representatives if required. FHIS will not provide customer support directly to the customers of your site/store.
Once FHIS has completed the creation of the store/site, your Department assumes the responsibility for the following:
- maintaining the product offerings (adding/updating content)
- supporting your customers including credits/refunds, payment assistance, questions about site content
- ensuring compliance with the original approved purpose of the new store/site
Click HERE to fill out the FHIS TouchNet Security Form. The form must be submitted when submitting the request.