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Administrative Applications & Reporting
Administrative Applications & Reporting
Workday, Banner, SSO, Data Warehouse, WebFocus, TouchNet, IEA, Crystal Reports, Salesforce, and Power BI
Categories (8)
Workday
Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Travel & Expenses, Workday Access, Reporting
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Administrative Applications & Services
Assessment Database, OwlDone Feature requests, Single Sign On (SSO) requests, Onbase Access and Forms, Auto Advisor Assignments, Mobile and Portal support, and Frevvo form requests
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Banner Requests & Banner Issues
Banner Access, Banner HR, Banner Finance, Banner Student, and Banner E-Print
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BOG Reports and Access
Requests for BOG Portal Access, BOG Student Reports, and Budget/Employee/Stipends Reports
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Reporting & Analytics
WebFOCUS, LeapAhead, IEA, Crystal Reports, BOG Reporting, and Power BI
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TouchNet Marketplace
TouchNet Support and Access requests
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Engagement Solutions
Salesforce, Marketing Cloud, Pardot, SMS, & MyFAU/Modolabs requests and issues.
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Transact
Transact Security and support requests
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Services (3)
Annual Certification Changes - ONLY
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Interfolio access requests
Interfolio access requests
Mobile and Portal Support
Request changes or new functionality to the university mobile app or portal.
Additional Resources
Popular Services
Property Management Requests
I need help with a computer, laptop, tablet, or smartphone
Access Issues/Role Assignment Requests
Microsoft Office 365: Install on Your Personal Computer
Request VPN Access
My Recently Visited Services
TouchNet Marketplace Access Requests
TouchNet Marketplace Support
Microsoft Office 365: Install on Your Personal Computer
Property Management Requests
Install FAU owned and supported software
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