Administrative Applications & Reporting

Workday, Banner, SSO, Data Warehouse, WebFocus, Leap Ahead, TouchNet, IEA, Crystal Reports, Salesforce, and Power BI

Categories (7)

Workday

Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Travel & Expenses, Workday Access, Reporting

Administrative Applications & Services

Assessment Database, OwlDone Feature requests, Single Sign On (SSO) requests, Onbase Access and Forms, Auto Advisor Assignments, Mobile and Portal support, and Frevvo form requests

Banner Requests & Banner Issues

Banner Access, Banner HR, Banner Finance, Banner Student, and Banner E-Print

BOG Reports and Access

Requests for BOG Portal Access, BOG Student Reports, and Budget/Employee/Stipends Reports

Reporting & Analytics

WebFOCUS, Leap Ahead, IEA, Crystal Reports, BOG Reporting, and Power BI

TouchNet Marketplace

We are pleased to partner with you and your team to provide your e-commerce customers with outstanding service.

We appreciate your commitment to ensuring secure and efficient transactions across our platforms.

Use the ticketing links below to connect with the TouchNet team.

Engagement Solutions

Salesforce, Marketing Cloud, Pardot, SMS, & MyFAU/Modolabs requests and issues.

Services (2)

Annual Certification Changes - ONLY

Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.

Mobile and Portal Support

Request changes or new functionality to the university mobile app or portal.