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Administrative Applications & Reporting
Administrative Applications & Reporting
Workday, Banner, SSO, Data Warehouse, WebFocus, Leap Ahead, TouchNet, IEA, Crystal Reports, Salesforce, and Power BI
Categories (7)
Workday
Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Travel & Expenses, Workday Access, Reporting
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Administrative Applications & Services
Assessment Database, OwlDone Feature requests, Single Sign On (SSO) requests, Onbase Access and Forms, Auto Advisor Assignments, Mobile and Portal support, and Frevvo form requests
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Banner Requests & Banner Issues
Banner Access, Banner HR, Banner Finance, Banner Student, and Banner E-Print
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BOG Reports and Access
Requests for BOG Portal Access, BOG Student Reports, and Budget/Employee/Stipends Reports
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Reporting & Analytics
WebFOCUS, Leap Ahead, IEA, Crystal Reports, BOG Reporting, and Power BI
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TouchNet Marketplace
We are pleased to partner with you and your team to provide your e-commerce customers with outstanding service.
We appreciate your commitment to ensuring secure and efficient transactions across our platforms.
Use the ticketing links below to connect with the TouchNet team.
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Engagement Solutions
Salesforce, Marketing Cloud, Pardot, SMS, & MyFAU/Modolabs requests and issues.
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Services (2)
Annual Certification Changes - ONLY
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Mobile and Portal Support
Request changes or new functionality to the university mobile app or portal.
Popular Services
EH&S Training Requests
Access Issues/Role Assignment Requests
I need help with a computer, laptop, tablet, or smartphone
Add/Remove users from a departmental account
Assistance with Multi-Factor Authentication (DUO)
My Recently Visited Services
Self-Service PIN Reset
Request for Report Changes OR Report Issues with an Existing Workday Report
Request an Audio Visual System Quote / Design
Request access to former employee's email account
Request/Change Firewall Rules
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