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Administrative Applications & Reporting
Administrative Applications & Reporting
Workday, Banner, SSO, WebFocus, TouchNet, IEA, Crystal Reports, Salesforce, and Power BI
Categories (7)
Workday
Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Travel & Expenses, Workday Access, Reporting
Administrative Applications & Services
Assessment Database, OwlDone Feature requests, Single Sign On (SSO) requests, Onbase Access and Forms, Auto Advisor Assignments, Mobile and Portal support, and Frevvo form requests
Banner Requests & Banner Issues
Banner Access, Banner HR, Banner Finance, Banner Student, and Banner E-Print
BOG Reports
Requests for BOG Student Reports & BOG Budget/Employee/Stipends Reports
Reporting & Analytics
WebFocus-LeadAhead, IEA, Crystal Reports, BOG Reporting, and Power BI
TouchNet Marketplace
TouchNet Support and Access requests
Engagement Solutions
Salesforce, Marketing Cloud, Pardot, SMS, & MyFAU/Modolabs requests and issues.
Services (3)
Annual Certification Changes - ONLY
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Interfolio access requests
Interfolio access requests
Mobile and Portal Support
Request changes or new functionality to the university mobile app or portal.
Additional Resources
Popular Services
I need help with a computer, laptop, tablet, or smartphone
Property Management Requests
Access Issues/Role Assignment Requests
Add/Remove users from a departmental account
Request Shared Network Drive Access (ANDI)
My Recently Visited Services
Request Access to Banner Student & Banner E-Print
Trouble with your office phone, phonemail or analog/fax line
Delegation Setup, Issues and Questions
Disconnect of Cellular, Smartphones, iPads, & Tablets
Audio Visual Classroom Equipment Requests
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