Administrative Applications & Reporting

Workday, Banner, SSO, Data Warehouse, WebFocus, TouchNet, IEA, Crystal Reports, Salesforce, and Power BI

Categories (8)

Workday

Academic, Budget, Finance, Payroll, Purchasing, Human Resources, Travel & Expenses, Workday Access, Reporting
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Administrative Applications & Services

Assessment Database, OwlDone Feature requests, Single Sign On (SSO) requests, Onbase Access and Forms, Auto Advisor Assignments, Mobile and Portal support, and Frevvo form requests
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Banner Requests & Banner Issues

Banner Access, Banner HR, Banner Finance, Banner Student, and Banner E-Print
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BOG Reports and Access

Requests for BOG Portal Access, BOG Student Reports, and Budget/Employee/Stipends Reports
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Reporting & Analytics

WebFOCUS, LeapAhead, IEA, Crystal Reports, BOG Reporting, and Power BI
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TouchNet Marketplace

TouchNet Support and Access requests
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Engagement Solutions

Salesforce, Marketing Cloud, Pardot, SMS, & MyFAU/Modolabs requests and issues.
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Transact

Transact Security and support requests
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Services (3)

Annual Certification Changes - ONLY

Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.

Interfolio access requests

Interfolio access requests

Mobile and Portal Support

Request changes or new functionality to the university mobile app or portal.