My Recently Visited Services

Request an Announcement for FAU Jupiter and/or Harbor Branch


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


Assistance with Academic Affiliates.


This is used to request access to an existing group/departmental SharePoint site


Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.


HIPAA Training Requests


Use this option if you are receving an error message saying your account is locked/suspended.


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Assistance with Lecture Capture.


Report permissions problems accessing an ANDI shared drive


Report issues with MyFAU and/or Self-Service


New website request


Report issues with Office 365 email.


This is used to create courtesy accounts for non-FAU users


Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)


Success Network Support (EAB Navigate)


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Report WiFi outages and unstable connections affecting more than one user.