My Recently Visited Services

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Request changes to an existing process relating to the Engagement Solutions team technology stack.


Team Time: Meet your Division of Research colleagues


Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs


Digital marketing/promotional requests


To request research storage, quota adjustments or paid services related to storage please create a request using this service.


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password


EH&S Training requests


NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.


Use this option if you are receving an error message saying your account is locked/suspended.


Photography Requests for College of Science


This is used to create courtesy accounts for non-FAU users


Request for forms, social media integration, widgets etc.


Request for audio visual equipment for an event


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Refund Issues. Transaction Research. Error Message Resolution. Product & Store Support. Order Fulfillment Issues


Assistance with Lecture Capture.


Request/Modify user access to the TouchNet system


Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Sympa Mailing List Quick Start Guide