My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Account Information Change
Issues with wired connection to desktop or laptop on campus.
Request assistance with a desktop, laptop, tablet, or a smartphone
Request help with a printer or scanner
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Do you need to request an extension or disable a guest/courtesy account?
Team Time: Meet your Division of Research colleagues
I tried starting Zoom and it won’t start and/or I’m getting an error.
Request a new video conference for your meeting or class.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request a new (or used) computer to be setup or reconfigured for another employee or user.
The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.
Can't connect? Request live help configuring your device to the FAU wireless network.
Print, Collateral, and Graphic Design for College of Science
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.