My Recently Visited Services

Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.


Request/Modify user access to the TouchNet system


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report problems/issues with equipment or instructor workstation


Request an email to be sent to alumni and/or donors.


EH&S Training requests


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Use this option if you are receving an error message saying your account is locked/suspended.


Refund Issues. Transaction Research. Error Message Resolution. Product & Store Support. Order Fulfillment Issues


Request support or report issues with CMS pages.


Report issues with MYFAU and/or Self-Service


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Register your device’s MAC address to connect to the open FAU wireless network.


Requests that do not fall into any of the other categories


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Submit a Property Management Ticket


Request a new feature for an existing product relating to the Engagement Solutions team technology stack.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Request assistance with a research computing application.