My Recently Visited Services

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


This is used to report any issues or request assistance with OwlApps


Intended for users who require temporary access to the FAU wireless network


To request access to Banner Student and/or Banner E-Print submit a request


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


New Construction Project Request


Malware or a virus is suspected on a computer and assistance is needed


Assistance with technical issues with the Canvas Civic Literacy Course


Request a report, survey, or data file.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit a Property Management Ticket


Success Network Support (EAB Navigate)


Cancel or request a change to an existing Video Conference meeting


Use this option if you are receving an error message saying your account is locked/suspended.


OIT Staff Only - Request Banner Releases/Upgrades/Patches/Clone Requests to be installed by DBA


Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.


The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.


Submit general questions and technology demo requests for the Instructional Technologies Department here


Report a problem with a Banner Student, Self Service Banner & Appworx