My Recently Visited Services

Submit a ticket for Faculty Activity/Assignment related requests and questions


EH&S Training requests


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Request a report, survey, or data file.


Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.


Use this option if you are receving an error message saying your account is locked/suspended.


Request VPN Access for Remote Desktop


Submit general questions and technology demo requests for the Instructional Technologies Department here


Internal Service requests for Undergraduate Admissions


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Report issues with MYFAU and/or Self-Service


To request access to Banner Student and/or Banner E-Print submit a request


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request to add or remove access to EMS (Event Management System).


Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.