My Recently Visited Services

Disconnect of Phone or Analog Line

Name change on a phone

Request assistance with a desktop, laptop, tablet, or a smartphone

Account Information Change

Report issues with Owlmail

Use this option if you are receving an error message saying your account is locked/suspended.

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc

Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.

Procurement, Tuition & Billing Services Requests

Order or request assistance with Microsoft Teams phone service.

Report issues with MyFAU and/or Self-Service

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password

Request access or assistance with owlONE

Marketing requests

Request Authorization to Conduct Survey Research

Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)

This is used to create courtesy accounts for non-FAU users

Do you need repair/replacement of equipment?

EH&S Training requests

Request support or report issues with CMS pages.

This is used to report issues with SharePoint

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Unable to log into Single Sign On Test