My Recently Visited Services
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Digital marketing/promotional requests
Team Time: Meet your Division of Research colleagues
Register a device on the open FAU wireless network
Request an Announcement for FAU Jupiter and/or Harbor Branch
Use this option if you are receving an error message saying your account is locked/suspended.
Unable to log into Single Sign On Test
Request a demo or training session on how to use eClassroom equipment
Report WiFi outages and unstable connections affecting more than one user.
Request Authorization to Conduct Survey Research
Report that a required website or service is blocked on a desktop that is part of the Biomedical Health Research Informatics Core (BHRIC)
Do you need to request an extension or disable a guest/courtesy account?
Creative Services Work Order Requests
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs