My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Disconnect of Cellular, Smartphones, iPads, & Tablets
Request a new video conference for your meeting or class.
Use this service to report any issues or requests for Exit Form II
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...
Request help or report an issue/error with Grade Submission in Canvas
Request Authorization to Conduct Survey Research
Unable to log into Single Sign On Test
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Report WiFi outages and unstable connections affecting more than one user.
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Use this option if you are receving an error message saying your account is locked/suspended.
Report log in issues on an OIT hosted Virtual Machine
Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.