My Recently Visited Services

Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).

Website redirect (website URL forwarding) request.

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Use this option if you are receving an error message saying your account is locked/suspended.

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.

Disconnect of Phone or Analog Line

Request an Announcement for FAU Jupiter and/or Harbor Branch

Request VPN Access for Remote Desktop

Register a device on the open FAU wireless network

Assistance with Timekeeping and Questions

Request to add or remove access to EMS (Event Management System).

Unable to log into Single Sign On Test

Request WebFOCUS/LeapAhead Support

Request assistance with MediaSite

FAU Student Onboarding Portal

Request assistance with a desktop, laptop, tablet, or a smartphone

Assistance with Lecture Capture.

Report issues with MyFAU and/or Self-Service

Click Submit a Request for items such as purchases, travel requests, hiring and more.

ONLY FOR FAU IT STAFF

Intended for users who require temporary access to the FAU wireless network

Assistance with Period Activity Pay

Requests related to Purchasing

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.