My Recently Visited Services
Request/Modify user access to the TouchNet system
Request assistance with MediaSite
Do you need repair/replacement of equipment?
This is used to request access or training for My Mediasite
Issues with wired connection to desktop or laptop on campus.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Assistance with technical issues with the Canvas Civic Literacy Course
I need help and canvas support directed me to FAU canvas administrators.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.