My Recently Visited Services

Assistance with OnBase access, forms, and workflows.


This is used to create courtesy accounts for non-FAU users


Use this request if you need to request access to terminated/resigned employee's email account.


EH&S Training requests


Update Echo360 links to Mediasite links in Canvas


Order or request assistance with Microsoft Teams phone service.


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Print, Collateral, and Graphic Design for College of Science


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request access to tasks and reports in Workday and/or Workday Test Environments


Submit a Property Management Ticket


Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


I tried starting Zoom and it won’t start and/or I’m getting an error.


Report an issue with software program on a lab computer


Request a report from the Registrar’s Office


Request access to edit CMS pages.


Request/Modify user access to the TouchNet system


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services