My Recently Visited Services

Mobile Configurations Instructions

This is used to request access to an existing group/departmental SharePoint site

Order new, change existing, and/or disconnect Cable TV

Order or Change Smartphones, iPads & Tablets with Data

Order and/or Change Office Phone/Analog Line

This is used to request access or training for My Mediasite

This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)

This is used to report any issues or request assistance with OwlApps

Sympa Mailing List Quick Start Guide

Report issues with Office 365 email.

I tried to submit my paper and it wouldn’t go through or I got an error.

This is used to report issues with SharePoint

I tried starting Webex/Zoom and it won’t start and/or I’m getting an error.

Request VPN Access to be removed for yourself or on behalf of another user.

Issues with wired connection to desktop or laptop on campus.


Report issues with printing in a computer lab or with FAU Print Services.

This is used by faculty/staff to request a new group/departmental SharePoint site

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.

Request website editing training for your college/department website

This is used to provide instructions on how to connect a SharePoint Calendar to Outlook

Request assistance with a desktop, laptop, tablet, or a smartphone

This is used by Staff to request access to a system or database.