My Recently Visited Services

Use this option if you are receving an error message saying your account is locked/suspended.


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Request a new ANDI shared drive for your department.


Report issues with MyFAU and/or Self-Service


This is used to create courtesy accounts for non-FAU users


Do you need to request an extension or disable a guest/courtesy account?


Report log in issues on an OIT hosted Virtual Machine


This is used to request access to an existing group/departmental SharePoint site


Report bugs or issues for an existing process relating to the Engagement Solutions team technology stack.


Use this request if you need to request access to terminated/resigned employee's email account.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request disk encryption for desktop or laptop


Questions or issues regarding set up, removal, or use of delegations in Workday


Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.


EH&S Training requests


This is used to request access or training for My Mediasite


Team Time: Meet your Division of Research colleagues