My Recently Visited Services

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request help or report an issue/error with Grade Submission in Canvas


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Use this option if you are receving an error message saying your account is locked/suspended.


EH&S Training requests


Web Support Request (Research-related)


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Internal Service requests for Undergraduate Admissions


Submit this ticket to request assistance or report an issue with FAU's Graduate Admissions Application.


Request approval and setup for Engagement Solutions supported SMS messages.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Report issues with MYFAU and/or Self-Service


This is used to request updates to departmental accounts for FAU departments.


Request a new organization to be created in the Learning Management System or request the creation of non-FAU users.


Assistance with Academic Affiliates.


Enable a previously existing prompt to run during a specific time period


Request to have your PIN reset in order to access FAU Self-Service.


Request a report from the Registrar’s Office


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here