My Recently Visited Services
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request a new organization to be created in the Learning Management System or request the creation of non-FAU users.
Use this option if you are receving an error message saying your account is locked/suspended.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request a personalized one on one or group appointment
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Creative Services Work Order Requests
Internal Service requests for Undergraduate Admissions
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Report issues with SE computer labs
To request access to Banner Student and/or Banner E-Print submit a request
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Information on how to access Virtual Apps
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request access to tasks and reports in Workday and/or Workday Test Environments