My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request access to tasks and reports in Workday and/or Workday Test Environments
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Procurement, Tuition & Billing Services Requests
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request help or report an issue/error with Grade Submission in Canvas
Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Report tech issues with College of Nursing certificate courses
Account Information Change
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Request a report, survey, or data file.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs