My Recently Visited Services

Request assistance with EMS (Event Management System).

Assistance with Timekeeping and Questions

This is used to request System Server Admin push DPM out to a user's machine

Request for audio visual equipment for an event

Request a new feature or modification to Engagement Solutions.

Request a report from the Registrar’s Office

Report issues with computer lab equipment

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Submit general questions and technology demo requests for the Instructional Technologies Department here

Request help or report an issue/error with Grade Submission in Canvas

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Submit a ticket for Faculty Activity/Assignment related requests and questions

To request access to Banner Student and/or Banner E-Print submit a request

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Use this option if you are receving an error message saying your account is locked/suspended.

EH&S Training requests

Report issues with Office 365 email.

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.

Report issue with Virtual Apps - (http://fau.edu/apps/)

Request access or assistance with owlONE

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Report issues with MYFAU and/or Self-Service

Assistance with technical issues with the Canvas Civic Literacy Course