My Recently Visited Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request a new ANDI shared drive for your department.
Edit/update existing Captive login portal
Onbase Workflow Access Request
University Communications photography requests
Report bugs or issues with an existing Engagement Solutions supported process.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.
Request access to tasks and reports in Workday and/or Workday Test Environments
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Use this option if you are receving an error message saying your account is locked/suspended.