My Recently Visited Services
Digital marketing/promotional requests
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request to have your PIN reset in order to access FAU Self-Service.
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Submit this ticket to request assistance or report an issue with FAU's Graduate Admissions Application.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request a new video conference for your meeting or class.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Creative Services Work Order Requests
Report WiFi outages and unstable connections affecting more than one user.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Requests audio visual equipment for a classroom
Request access to tasks and reports in Workday and/or Workday Test Environments
To request research storage, quota adjustments or paid services related to storage please create a request using this service.
Request support for issues with Simple Syllabus including help editing and publishing your syllabi.
Request an announcement for the FAU Insider and/or MYFAU.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request a message to display as an announcement on users' Canvas Dashboards.