My Recently Visited Services

Use this option if you are receving an error message saying your account is locked/suspended.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Submit a Property Management Ticket


Report tech issues with College of Nursing certificate courses


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Click Submit a Request for items such as purchases, travel requests, hiring and more.


Request a new ANDI shared drive for your department.


Request access to a Shared network drive (ANDI) and/or other special access.


I need help and canvas support directed me to FAU canvas administrators.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


This is used to create courtesy accounts for non-FAU users


Request and/or change firewall rules.


Report issues with MyFAU and/or Self-Service


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Use this when you need to change your Google Classroom status from student to teacher


Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams


Assistance with OnBase access, forms, and workflows.