My Recently Visited Services

This is used to provide instructions on how to connect a SharePoint Calendar to Outlook

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.

Assistance with Business Process Issues & Questions

General Accounting Requests: Journal Entry and Accounting Adjustment: Posting, questions, and issues / Financial Analysis and Reporting Requests / Construction Project Requests / Obligations and Commitments Requests / Other

Nursing Course Schedule Requests

Report issues with printing in a computer lab or with FAU Print Services.

Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...

To add or update constituent biographical information in Raiser's Edge. 
* Do not submit this request if depositing a check and deposit form.

Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.

This request is meant for users with the role of Report Writer or Departmental Report Writer. This ticket is for requests to remove temporary status from temp reports, requests to share a report with specific users or groups (may require additional approvals), and/or requests to modify an existing report.

Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs

Report issues with computer lab equipment

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Report Request

Request assistance with a research computing application.

This request is meant for regular users (non-report writers) to: request changes to an existing report they run, to report/log issues with an existing report, and/or to request modifications to an alert.

Request assistance with EMS (Event Management System).

Nursing eValue Support Request

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request and/or change firewall rules.

Print, Collateral, and Graphic Design for College of Science

Request an announcement for the FAU Insider and/or MYFAU.

Request re-upload of an archived presentation (limited to previous year plus one term).

Internal Service requests for Undergraduate Admissions