My Recently Visited Services

Request assistance with a desktop, laptop, tablet, or a smartphone

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Request for forms, social media integration, widgets etc.

Use this option if you are receving an error message saying your account is locked/suspended.

Request an Announcement for FAU Jupiter and/or Harbor Branch

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Creative Services Work Order Requests

Submit a Property Management Ticket

Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.

Report issues with MyFAU and/or Self-Service

Research Communications Web Support Request

I need help and canvas support directed me to FAU canvas administrators.

Unable to log into Single Sign On Test

Team Time: Meet your Division of Research colleagues

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

This is used to create courtesy accounts for non-FAU users

Request increase quota for ANDI shared drives

Request support or report issues with CMS pages.

Request email migration to @health

This is used by Staff to request access to a system or database.

This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.

Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.