My Recently Visited Services

Order new, change existing, and/or disconnect Cable TV


Report issues with MYFAU and/or Self-Service


Request for audio visual equipment for an event


Submit this ticket to request assistance or report an issue with FAU's Graduate Admissions Application.


Request to have your PIN reset in order to access FAU Self-Service.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


EH&S Training requests


Report issues with Office 365 email.


Request access or assistance with owlONE


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Assistance with technical issues with the Canvas Civic Literacy Course


Request VPN Access for Remote Desktop


Submit a Property Management Ticket


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Request to Borrow a Step and Repeat or Retractable Banner from University Communications


Use this option if you are receving an error message saying your account is locked/suspended.


Request student engagement metric report for Salesforce Marketing Cloud sends.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request help or report an issue/error with Grade Submission in Canvas


Submit a ticket for Faculty Activity/Assignment related requests and questions