My Recently Visited Services
Request re-upload of an archived presentation (limited to previous year plus one term).
Request/Modify/Cancel recording for your course
Request a new video conference for your meeting or class.
Request assistance with a desktop, laptop, tablet, or a smartphone
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
To request research storage, quota adjustments or paid services related to storage please create a request using this service.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Register a device on the open FAU wireless network
I tried starting Zoom and it won’t start and/or I’m getting an error.
Report issues with printing in a computer lab or with FAU Print Services.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request Authorization to Conduct Survey Research
Report a problem with a Banner Student, Self Service Banner & Appworx
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Report a unmappable/missing home drive (M: drive)
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this option if you are receving an error message saying your account is locked/suspended.