My Recently Visited Services

Use this option if you are receving an error message saying your account is locked/suspended.


This is used to request OwlApps training


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Access Issues/Role Assignment Requests


Requesting/Troubleshooting Cable TV for students.


Request a detail code from Tuition and Billing


Request an Announcement for FAU Jupiter and/or Harbor Branch


EH&S Training requests


Report issues with Office 365 email.


Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.


Use this service to request assistance with Office 365 installation and activation problems.


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password


IT Support related to College of Education


Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).


Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.


Access to BOG portal to be granted or removed.


For Faculty Activity Reporting, to assign a course to an instructor.


To request research storage, quota adjustments or paid services related to storage please create a request using this service.