My Recently Visited Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Research Daily News Request- available to all FAU staff and Faculty
Procurement, Tuition & Billing Services Requests
This is used to create courtesy accounts for non-FAU users
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Web and Digital Development for College of Science
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Use this option if you are receving an error message saying your account is locked/suspended.
I’m having trouble setting up Turnitin in my course or my students have reported issues.
This ticket is to request the creation of a new Workday Report. Prior to submitting this ticket, please run the FAU RPT All FAU Custom Reports I Can Run by Category Report within Workday. This will breakdown all existing FAU reports you can run within Workday. If you still cannot find a report that meets your needs, please proceed with submitting a ticket.
This request is meant for regular users (non-report writers) to: request changes to an existing report they run, to report/log issues with an existing report, and/or to request modifications to an alert.
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Request an announcement for the FAU Insider and/or MYFAU.
Register your device’s MAC address to connect to the open FAU wireless network.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
Request to Borrow a Step and Repeat or Retractable Banner from Public Affairs
Request to have your PIN reset in order to access FAU Self-Service.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.