My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
Need to login to a computer and do not have access?
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Content Editing 1-3+ weeks depending on the scope
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Can't connect? Request live help configuring your device to the FAU wireless network.
Register a device on the open FAU wireless network
Unable to log into Single Sign On Test
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Team Time: Meet your Division of Research colleagues
General Accounting Requests: Journal Entry and Accounting Adjustment: Posting, questions, and issues / Financial Analysis and Reporting Requests / Construction Project Requests / Obligations and Commitments Requests / Other
Procurement, Tuition & Billing Services Requests
Request/Modify user access to the TouchNet system
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request an Announcement for FAU Jupiter and/or Harbor Branch
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.