My Recently Visited Services
Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Account Information Change
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Use this option if you are receving an error message saying your account is locked/suspended.
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Assistance with OnBase access, forms, and workflows.
This is used to create courtesy accounts for non-FAU users
This is used to request updates to departmental accounts for FAU departments.
Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.
Request assistance with a research computing application.
Creative Services Work Order Requests
To request access to Banner Student and/or Banner E-Print submit a request
This is for IT staff who have identified a locked AD account
To add or update constituent biographical information in Raiser's Edge.
* Do not submit this request if depositing a check and deposit form.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Submit general questions and technology demo requests for the Instructional Technologies Department here