My Recently Visited Services
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
Request approval and setup for Engagement Solutions supported SMS messages.
Request help with a printer or scanner
Used for OIT website requests, and other Ad Hoc projects.
Procurement, Tuition & Billing Services Requests
Onbase Workflow Access Request
Request assistance with a desktop, laptop, tablet, or a smartphone
Use this option if you are receving an error message saying your account is locked/suspended.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Assistance with technical issues with the Canvas Civic Literacy Course