My Recently Visited Services
Do you need to request an extension or disable a guest/courtesy account?
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Request assistance with MediaSite
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.
Web and Digital Development for College of Science
Use this option if you are receving an error message saying your account is locked/suspended.
Account Information Change
Order and/or Change Office Phone/Analog Line
Use this to request the development of a new form or the reprogramming of an existing form by OIT
Report a problem with a Banner Student, Self Service Banner & Appworx
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Request an Announcement for FAU Jupiter and/or Harbor Branch
This is used to create courtesy accounts for non-FAU users
Request Authorization to Conduct Survey Research
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
Request access to HC 111 Computer Lab
Private Cloud hosting gives you the power of a container or dedicated server with the flexibility of cloud hosting. This cost-effective service takes the hassle and expense out of operating a departmental server.
This is used to provide instructions on how to connect a SharePoint Calendar to Outlook