Submit a Property Management Ticket
Account Information Change
New Faculty Profile
Request assistance with a desktop, laptop, tablet, or a smartphone
Creative Services Work Order Requests
Assistance with Lecture Capture.
Request a new mailing list.
Sympa Mailing List Quick Start Guide
Travel Policy Questions
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Password resets for voicemail
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request access to edit CMS pages.
Issues with wired connection to desktop or laptop on campus.
Request changes to an existing process relating to the Engagement Solutions team technology stack.
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Access Issues/Role Assignment Requests
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Access/Support with Amazon Web Services
Request help or report an issue/error with Grade Submission in Canvas
This is used to request updates to departmental accounts for FAU departments.
This is used by Staff to request access to a system or database.
Report issue with Virtual Apps - (http://fau.edu/apps/)
Use this service to request assistance with Office 365 installation and activation problems.
Request a new (or used) computer to be setup or reconfigured for another employee or user.