My Recently Visited Services

Web and Digital Development for College of Science


Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


To add or update constituent biographical information in Raiser's Edge. 
* Do not submit this request if depositing a check and deposit form.


EH&S Training requests


Submit a ticket for assistance with Dashboards


Use this option if you are receving an error message saying your account is locked/suspended.


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


To request donor and prospect profiles, capacity ratings, and strategic research to support fundraising activities.


I need help and canvas support directed me to FAU canvas administrators.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request additional storage for a Microsoft Team or OneDrive


This is used to create courtesy accounts for non-FAU users


Assistance with OnBase access, forms, and workflows.


Request access to tasks and reports in Workday and/or Workday Test Environments


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.


Request VPN Access for Remote Desktop


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.