My Recently Visited Services

NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.


Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs


Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Administrative Affairs Issues/Request Form


This is used to request updates to departmental accounts for FAU departments.


Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.


Assistance with Accounts Payable Questions


Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.


Submit this request for assistance with accessibility remediation for courses.


Request Access to LeapAhead Reports/Templates


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Request access to edit CMS pages.


Request access to WebFOCUS to run or develop reports.


Access to BOG portal to be granted or removed.


Assistance with Academic Questions


Assistance with Academic Affiliates.


Request for forms, social media integration, widgets etc.


Web and Digital Development for College of Science