My Recently Visited Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Report permissions problems accessing an ANDI shared drive
Submit Project Requests and review information on the OIT Project Governance. All OIT projects will be submitted via this centralized form and will be added to the OIT project portfolio.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Procurement, Tuition & Billing Services Requests
Use this option if you are receving an error message saying your account is locked/suspended.
Internal Service requests for Undergraduate Admissions
University Communications photography requests
Report a problem with a Banner Student, Self Service Banner & Appworx
Request increase quota for ANDI shared drives
Research Daily News Request- available to all FAU staff and Faculty
Issues with wired connection to desktop or laptop on campus.
Request additional storage for a Microsoft Team or OneDrive
This is used to request access or training for My Mediasite
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.
Cancel or request a change to an existing Video Conference meeting
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Submit general questions and technology demo requests for the Instructional Technologies Department here
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.