My Recently Visited Services
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Advancement & Presidential Events Intake
This is used to request updates to departmental accounts for FAU departments.
Administrative Affairs Issues/Request Form
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.
Submit this request for assistance with accessibility remediation for courses.
Request Access to LeapAhead Reports/Templates
Request assistance with a desktop, laptop, tablet, or a smartphone
Request help or report an issue/error with Grade Submission in Canvas
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request access to tasks and reports in Workday and/or Workday Test Environments
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.