My Recently Visited Services
Request software to be installed in an instructional/open computer lab or eClassroom
This is used to request updates to departmental accounts for FAU departments.
This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Request a message to display as an announcement on users' Canvas Dashboards.
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to create courtesy accounts for non-FAU users
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Do you need repair/replacement of equipment?
I tried starting Zoom and it won’t start and/or I’m getting an error.
Questions or issues regarding set up, removal, or use of delegations in Workday
Use this request to notify us regarding an error or other issue with SSO.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions