My Recently Visited Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Account Information Change
Use this option if you are receving an error message saying your account is locked/suspended.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Procurement, Tuition & Billing Services Requests
Order or request assistance with Microsoft Teams phone service.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password
Request Authorization to Conduct Survey Research
Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)
This is used to create courtesy accounts for non-FAU users
Do you need repair/replacement of equipment?
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Unable to log into Single Sign On Test