My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
Request help or report an issue/error with Grade Submission in Canvas
Request a backup or restore on an existing ANDI shared drive
Request a report from the Registrar’s Office
Request a new video conference for your meeting or class.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request access to research computing
Submit this ticket to request assistance or report an issue with FAU's Undergraduate Admissions Application.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Need to login to a computer and do not have access?
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Assistance with shared network drive connectivity issues.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request