My Recently Visited Services
Request a backup or restore on an existing ANDI shared drive
This is used to request updates to departmental accounts for FAU departments.
The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.
Malware or a virus is suspected on a computer and assistance is needed
Use this service when you have questions on how to use the self-migration tools to move your Google Drive data.
Request a demo or training session on how to use eClassroom equipment
Use this service to report any issues or requests for Exit Form II
For Faculty Activity Reporting, to assign a course to an instructor.
Request support for issues with Simple Syllabus including help editing and publishing your syllabi.
This request is only for active employees. Employment status is verified before providing the Key Fob.
Mediasite Audio Transcription
Requesting/Troubleshooting Cable TV for students.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Submit general questions and technology demo requests for the Instructional Technologies Department here