My Recently Visited Services
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request a message to display as an announcement on users' Canvas Dashboards.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Report tech issues with College of Nursing certificate courses
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Use this when you need to change your Google Classroom status from student to teacher
Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams
Assistance with OnBase access, forms, and workflows.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Submit general questions and technology demo requests for the Instructional Technologies Department here
Submit this request for assistance with accessibility remediation for courses.
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.