My Recently Visited Services
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Website Content and Development Service
Use this option if you are receving an error message saying your account is locked/suspended.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request student engagement metric report for Salesforce Marketing Cloud sends.
Request to have your PIN reset in order to access FAU Self-Service.
I tried starting Zoom and it won’t start and/or I’m getting an error.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Print, Collateral, and Graphic Design for College of Science
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
I need help and canvas support directed me to FAU canvas administrators.
Request assistance with a research computing application.
University Communications photography requests
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Creative Services Work Order Requests
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request