My Recently Visited Services

Team Time: Meet your Division of Research colleagues


Request a report, survey, or data file.


Use this option if you are receving an error message saying your account is locked/suspended.


Having issues with your cable-TV on campus?


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Report issues with MyFAU and/or Self-Service


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Request a new (or used) computer to be setup or reconfigured for another employee or user.


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


I’m having trouble setting up Turnitin in my course or my students have reported issues.


Request support for issues with Simple Syllabus including help editing and publishing your syllabi.


Request VPN Access for Remote Desktop


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password