My Recently Visited Services
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request access to a Shared network drive (ANDI) and/or other special access.
Request Access to LeapAhead Reports/Templates
Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.
Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.
This is used to request updates to departmental accounts for FAU departments.
This is used to create courtesy accounts for non-FAU users
This is used by Staff to request access to a system or database.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Request help or report an issue/error with Grade Submission in Canvas
Request assistance with a desktop, laptop, tablet, or a smartphone
Request access to tasks and reports in Workday and/or Workday Test Environments
Report tech issues with College of Nursing certificate courses
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Use this when you need to change your Google Classroom status from student to teacher