My Recently Visited Services

Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)

Request help with a printer or scanner

Submit a request if you need to have equipment moved.

Report issues with MyFAU and/or Self-Service

Register a device on the open FAU wireless network

Report WiFi outages and unstable connections affecting more than one user.

Submit a ticket for Faculty Activity/Assignment related requests and questions

Use this option if you are receving an error message saying your account is locked/suspended.

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Request assistance with a desktop, laptop, tablet, or a smartphone

Use this to request the development of a new form or the reprogramming of an existing form by OIT

Order or request assistance with Microsoft Teams phone service.

FAU Student Onboarding Portal

Submit general questions and technology demo requests for the Instructional Technologies Department here

Request support for issues with Simple Syllabus including help editing and publishing your syllabi.

Request a detail code from Tuition and Billing

Limited Submissions

Unable to log into Single Sign On Test

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.

Report issues with SE computer labs

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

OnBase Access Request

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Request a message to display as an announcement on users' Canvas Dashboards.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.