My Recently Visited Services

I tried to submit my paper and it wouldn’t go through or I got an error.


Use this option if you are receving an error message saying your account is locked/suspended.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Request and/or change firewall rules.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


To request access to Banner Student and/or Banner E-Print submit a request


Cisco Phone Support


Report problems/issues with equipment or instructor workstation


New website request


Report issues with MYFAU and/or Self-Service


Use this request if you need to request access to terminated/resigned employee's email account.


Request access to edit CMS pages.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request a demo or training session on how to use eClassroom equipment


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request help or report an issue/error with Grade Submission in Canvas