My Recently Visited Services
Assistance with technical issues with the Canvas Civic Literacy Course
Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams
Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to create courtesy accounts for non-FAU users
Request assistance with a desktop, laptop, tablet, or a smartphone
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Use this service when you have questions on how to use the self-migration tools to move your Google Drive data.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Click Submit a Request for items such as editing, proofreading, research consultations, or newsletter submissions.
Request a personalized one on one or group appointment
Request or remove admin-level access to Engagement Solutions.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions