My Recently Visited Services

I tried to submit my paper and it wouldn’t go through or I got an error.

Report issues with printing in a computer lab or with FAU Print Services.

I tried starting Webex/Zoom and it won’t start and/or I’m getting an error.

Report issues with Office 365 email.

Order or Change Smartphones, iPads & Tablets with Data

Sympa Mailing List Quick Start Guide

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.

Information about FAU's email services for faculty, staff, and students.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

This is used to report any issues or request assistance with OwlApps

Request assistance with a desktop, laptop, tablet, or a smartphone

This is used by faculty/staff to request a new group/departmental SharePoint site


This is used to request access to an existing group/departmental SharePoint site

Report WiFi outages and unstable connections affecting more than one user.

Order and/or Change Office Phone/Analog Line

This is used to request access or training for My Mediasite

Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.

This is provides information about Filelocker - a temporary file sharing solution (https://filelocker.fau.edu)

This is used to report issues with SharePoint

Mobile Configurations Instructions

This is used to request OwlApps training

Request VPN Access to be removed for yourself or on behalf of another user.

Skype for Business is a service that lets you connect with others through instant messaging (IM), video calls, and online meetings.