My Recently Visited Services

Assistance with Business Process Issues & Questions


Budget Amendments


Report that a required website or service is blocked on a desktop that is part of the Biomedical Health Research Informatics Core (BHRIC)


OIT Staff Only - Request Banner Releases/Upgrades/Patches/Clone Requests to be installed by DBA


Request assistance with auto advisor assignments


Report problems with audio visual equipment


Request for audio visual equipment for an event


Requests audio visual equipment for a classroom


I tried starting Zoom and it won’t start and/or I’m getting an error.


Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs


Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Request an Announcement for FAU Broward Campuses


Administrative Affairs Issues/Request Form


This is used to request updates to departmental accounts for FAU departments.


Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination