My Recently Visited Services
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Report issues with Office 365 email.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Use this option if you are receving an error message saying your account is locked/suspended.
Request a report, survey, or data file.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Onbase Workflow Access Request
This is used to create courtesy accounts for non-FAU users
Assistance with OnBase access, forms, and workflows.
Used for OIT site requests, and other Ad Hoc projects.
Print, Collateral, and Graphic Design for College of Science
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.