My Recently Visited Services

Request support or report issues with CMS pages.


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request for audio visual equipment for an event


A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.


Use this option if you are receving an error message saying your account is locked/suspended.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Submit a Property Management Ticket


Request VPN Access for Remote Desktop


Report issues with MyFAU and/or Self-Service


To request research storage, quota adjustments or paid services related to storage please create a request using this service.


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


EH&S Training requests


Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.


Request an announcement for the Science Connect newsletter, emails, website, social media, TV screens, event listing, etc


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Request and/or change firewall rules.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.