For authorized administrative staff only. Engagement Solutions include Salesforce, Marketing Cloud, Ivy Chatbot, & MYFAU/Modolabs admin requests and issues.
Services (5)
Request approval and setup for Engagement Solutions supported SMS messages.
Request a new feature or modification to Engagement Solutions.
Request or remove admin-level access to Engagement Solutions.
Report bugs or issues with an existing Engagement Solutions supported process.
Request student engagement metric report for Salesforce Marketing Cloud sends.