Popular Services

Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


Use this service to request assistance with Office 365 installation and activation problems.


Access Issues/Role Assignment Requests


To request access to Banner Student and/or Banner E-Print submit a request


Request VPN Access for Remote Desktop


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Request and/or change firewall rules.


Request for audio visual equipment for an event


Request support or report issues with CMS pages.


EH&S Training requests


Report issues with MyFAU and/or Self-Service


This is used to create courtesy accounts for non-FAU users


Creative Services Work Order Requests


Use this form if you would like to request changes in TeamDynamix that requires Admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Use this service to request a new SmartTag/Cost Center/Fund ID


Report issues with Office 365 email.


Request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)