Popular Services

Submit a Property Management Ticket

This is used to request updates to departmental accounts for FAU departments.

Use this service to request assistance with Office 365 installation and activation problems.

Access Issues/Role Assignment Requests

To request access to Banner Student and/or Banner E-Print submit a request

Request VPN Access for Remote Desktop

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Request and/or change firewall rules.

Request for audio visual equipment for an event

Request support or report issues with CMS pages.

EH&S Training requests

Report issues with MyFAU and/or Self-Service

This is used to create courtesy accounts for non-FAU users

Creative Services Work Order Requests

Use this form if you would like to request changes in TeamDynamix that requires Admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.

Use this service to request a new SmartTag/Cost Center/Fund ID

Report issues with Office 365 email.

Request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)