Popular Services

Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


EH&S Training requests


Access Issues/Role Assignment Requests


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Report issues with MyFAU and/or Self-Service


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


To request access to Banner Student and/or Banner E-Print submit a request


Research Communications Web Support Request


Request access to a Shared network drive (ANDI) and/or other special access.


Creative Services Work Order Requests


Success Network Support (EAB Navigate)


This is used to create courtesy accounts for non-FAU users


Request support or report issues with CMS pages.


Request and/or change firewall rules.


Request VPN Access for Remote Desktop


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Request access to edit CMS pages.


Use this service to request a new SmartTag/Cost Center/Fund ID