Popular Services

Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


EH&S Training requests


This is used to create courtesy accounts for non-FAU users


Request access to tasks and reports in Workday and/or Workday Test Environments


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Order or request assistance with Microsoft Teams phone service.


To request access to Banner Student and/or Banner E-Print submit a request


Request VPN Access for Remote Desktop


Request and/or change firewall rules.


Request support or report issues with CMS pages.


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Report issues with MYFAU and/or Self-Service


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Request access to a Shared network drive (ANDI) and/or other special access.


Request additional storage for a Microsoft Team or OneDrive


Cisco Phone Support


Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services