Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
To request access to Banner Student and/or Banner E-Print submit a request
Research Communications Web Support Request
This is used to create courtesy accounts for non-FAU users
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Issues with wired connection to desktop or laptop on campus.
This request is only for active employees. Employment status is verified before providing the Key Fob.
Request additional storage for a Microsoft Team or OneDrive
Account Information Change
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.