Popular Services

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Submit a Property Management Ticket


To request access to Banner Student and/or Banner E-Print submit a request


EH&S Training requests


This is used to request updates to departmental accounts for FAU departments.


Request support or report issues with CMS pages.


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Report issues with MyFAU and/or Self-Service


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Report issues with Office 365 email.


Use this option if you are receving an error message saying your account is locked/suspended.


Creative Services Work Order Requests


Request and/or change firewall rules.


Request access to a Shared network drive (ANDI) and/or other special access.


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Request additional storage for a Microsoft Team or OneDrive


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)


Request an announcement for the FAU Insider and/or MYFAU.


Research Communications Web Support Request