Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
To request access to Banner Student and/or Banner E-Print submit a request
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
This is used to create courtesy accounts for non-FAU users
Order and/or Change Office Phone/Analog Line
Request access to a Shared network drive (ANDI) and/or other special access.
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Issues with wired connection to desktop or laptop on campus.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course