Popular Services

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


EH&S Training requests


Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


Request support or report issues with CMS pages.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Report issues with Office 365 email.


To request access to Banner Student and/or Banner E-Print submit a request


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request and/or change firewall rules.


Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)


Use this option if you are receving an error message saying your account is locked/suspended.


Creative Services Work Order Requests


Request for audio visual equipment for an event


Request VPN Access for Remote Desktop


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Report issues with MyFAU and/or Self-Service


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.