Popular Services

Submit a Property Management Ticket

EH&S Training requests

Report issues with MyFAU and/or Self-Service

This is used to request updates to departmental accounts for FAU departments.

Access Issues/Role Assignment Requests

Use this service to request assistance with Office 365 installation and activation problems.

Request a new (or used) computer to be setup or reconfigured for another employee or user.

To request access to Banner Student and/or Banner E-Print submit a request

Request support or report issues with CMS pages.

Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Report issues with Office 365 email.

This is used to create courtesy accounts for non-FAU users

Request and/or change firewall rules.

Issues with wired connection to desktop or laptop on campus.

Request VPN Access for Remote Desktop

Request access to a Shared network drive (ANDI) and/or other special access.

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.

Request an announcement for the FAU Insider and/or MYFAU.