Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
This is used to request updates to departmental accounts for FAU departments.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft Copilot, Visio, Project, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to create courtesy accounts for non-FAU users
Request help with a printer or scanner
Issues with wired connection to desktop or laptop on campus.
Request access to a Shared network drive (ANDI) and/or other special access.
Order and/or Change Office Phone/Analog Line
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Request additional storage for a Microsoft Team or OneDrive
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request an announcement for the FAU Insider and/or MYFAU.