Request assistance with a desktop, laptop, tablet, or a smartphone
Access Issues/Role Assignment Requests
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Starfish Support
Submit a Property Management Ticket
Creative Services Work Order Requests
Request a new video conference or WebEx session for your meeting or class.
Request support or report issues with CMS pages.
FAU Student Onboarding Portal
Request a new (or used) computer to be setup or reconfigured for another employee or user.
To request access to Banner Student and/or Banner E-Print submit a request
Report issues with MyFAU and/or Self-Service
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
Request for audio visual equipment for an event
This is used to request updates to departmental accounts for FAU departments.
Request help with a printer or scanner
Name change on a phone/IntelliSPEECH
This is used by Staff to request access to a system or database.
Use this service to request assistance with Office 365 installation and activation problems.
Request an announcement for the FAU Insider and/or MYFAU.
Request VPN Access for Remote Desktop
Order and/or Change Office Phone/Analog Line
Request access to edit CMS pages.
My course is being taught in Canvas and I need help! Use this request for all issues relating to your Canvas course