Popular Services

EH&S Training requests

Submit a Property Management Ticket

Request assistance with a desktop, laptop, tablet, or a smartphone

FAU Student Onboarding Portal

Report issues with MyFAU and/or Self-Service

Access Issues/Role Assignment Requests

Use this option if you are receving an error message saying your account is locked/suspended.

Request support or report issues with CMS pages.

Report issues with Owlmail

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request VPN Access for Remote Desktop

Web Support requests

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Creative Services Work Order Requests

To request access to Banner Student and/or Banner E-Print submit a request

This is used to create courtesy accounts for non-FAU users

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc

Request for audio visual equipment for an event

Report problems with audio visual equipment

Report issues with Office 365 email.

Order and/or Change Office Phone/Analog Line

Request and/or change firewall rules.

Request access to a Shared network drive (ANDI) and/or other special access.

This is used to request updates to departmental accounts for FAU departments.

This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.