Report issues with MyFAU and/or Self-Service
Request assistance with a desktop, laptop, tablet, or a smartphone
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request assistance with Webex/Zoom
FAU Student Onboarding Portal
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Submit a Property Management Ticket
Starfish Support
Access Issues/Role Assignment Requests
Request support or report issues with CMS pages.
Name change on a phone/IntelliSPEECH
Request VPN Access for Remote Desktop
To request access to Banner Student and/or Banner E-Print submit a request
My course is being taught in Canvas and I need help! Use this request for all issues relating to your Canvas course
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to request updates to departmental accounts for FAU departments.
Creative Services Work Order Requests
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Order and/or Change Office Phone/Analog Line
Report issue with Virtual Apps - (http://fau.edu/apps/)
Account Information Change
This is used to create courtesy accounts for non-FAU users
Use this form if you are having problems with your Office 365 email.
VIP Account Request - FAU employees only
Request access to edit CMS pages.