Popular Services

EH&S Training requests

Submit a Property Management Ticket

Request assistance with a desktop, laptop, tablet, or a smartphone

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Request access to tasks and reports in Workday and/or Workday Test Environments

Request support or report issues with CMS pages.

Cisco Phone Support

Web Support Request (Research-related)

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Request and/or change firewall rules.

Report issues with MYFAU and/or Self-Service

Creative Services Work Order Requests

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

This is used to create courtesy accounts for non-FAU users

Order or request assistance with Microsoft Teams phone service.

Request VPN Access for Remote Desktop

This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.

To request access to Banner Student and/or Banner E-Print submit a request

Use this option if you are receving an error message saying your account is locked/suspended.

Issues with wired connection to desktop or laptop on campus.

Request help with a printer or scanner

Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.

Request an announcement for the FAU Insider and/or MYFAU.

Register your device’s MAC address to connect to the open FAU wireless network.

Procurement, Tuition & Billing Services Requests