Popular Services

Report issues with MyFAU and/or Self-Service

Request assistance with a desktop, laptop, tablet, or a smartphone

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request assistance with Webex/Zoom

FAU Student Onboarding Portal

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc

Submit a Property Management Ticket

Starfish Support

Access Issues/Role Assignment Requests

Request support or report issues with CMS pages.

Name change on a phone/IntelliSPEECH

Request VPN Access for Remote Desktop

To request access to Banner Student and/or Banner E-Print submit a request

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Use this option if you are receving an error message saying your account is locked/suspended.

This is used to request updates to departmental accounts for FAU departments.

Creative Services Work Order Requests

Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.

Order and/or Change Office Phone/Analog Line

Report issue with Virtual Apps - (http://fau.edu/apps/)

Account Information Change

This is used to create courtesy accounts for non-FAU users

Use this form if you are having problems with your Office 365 email.

VIP Account Request - FAU employees only

Request access to edit CMS pages.