Popular Services

Use this service to request assistance with Office 365 installation and activation problems.

Access Issues/Role Assignment Requests

Submit a Property Management Ticket

This is used to request updates to departmental accounts for FAU departments.

EH&S Training requests

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Request VPN Access for Remote Desktop

To request access to Banner Student and/or Banner E-Print submit a request

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)

This is used to create courtesy accounts for non-FAU users

Request support or report issues with CMS pages.

Use this form if you would like to request changes in TeamDynamix that requires Admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.

Success Network Support for EAB Navigate

Assistance with OnBase access, forms, and workflows.

Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.

Creative Services Work Order Requests

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.