Request assistance with a desktop, laptop, tablet, or a smartphone
Submit a Property Management Ticket
EH&S Training requests
Report issues with MyFAU and/or Self-Service
This is used to request updates to departmental accounts for FAU departments.
Access Issues/Role Assignment Requests
Use this service to request assistance with Office 365 installation and activation problems.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Order and/or Change Office Phone/Analog Line
To request access to Banner Student and/or Banner E-Print submit a request
Request support or report issues with CMS pages.
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue. This service is not for voicemail password resets or name change requests.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Web Support requests
Report issues with Office 365 email.
This is used to create courtesy accounts for non-FAU users
Request and/or change firewall rules.
Issues with wired connection to desktop or laptop on campus.
Request VPN Access for Remote Desktop
Request access to a Shared network drive (ANDI) and/or other special access.
My course is being taught in Canvas and I need help! Use this request for all issues relating to your Canvas course
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request an announcement for the FAU Insider and/or MYFAU.
Name change on a phone