Popular Services

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


This is used to request updates to departmental accounts for FAU departments.


EH&S Training requests


Submit a Property Management Ticket


Report issues with Office 365 email.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request support or report issues with CMS pages.


Use this option if you are receving an error message saying your account is locked/suspended.


Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)


To request access to Banner Student and/or Banner E-Print submit a request


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Creative Services Work Order Requests


Request for audio visual equipment for an event


Research Communications Web Support Request


Request VPN Access for Remote Desktop


Request additional storage for a Microsoft Team or OneDrive


Request and/or change firewall rules.


Report issues with MyFAU and/or Self-Service