Popular Services

Request access to tasks and reports in Workday and/or Workday Test Environments


EH&S Training requests


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Order or request assistance with Microsoft Teams phone service.


This is used to request updates to departmental accounts for FAU departments.


Submit a Property Management Ticket


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request support or report issues with CMS pages.


This is used to create courtesy accounts for non-FAU users


To request access to Banner Student and/or Banner E-Print submit a request


Request and/or change firewall rules.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.


Request activation on disabled/turned off ports on an existing jack plate


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Request access to a Shared network drive (ANDI) and/or other special access.


Report problems with audio visual equipment


Cisco Phone Support


Web Support Request (Research-related)


Request a report, survey, or data file.