Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Use this service to request assistance with Office 365 installation and activation problems.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Order and/or Change Office Phone/Analog Line
To request access to Banner Student and/or Banner E-Print submit a request
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This is used to create courtesy accounts for non-FAU users
Issues with wired connection to desktop or laptop on campus.
Request access to a Shared network drive (ANDI) and/or other special access.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request an announcement for the FAU Insider and/or MYFAU.