Popular Services
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
To request access to Banner Student and/or Banner E-Print submit a request
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request additional storage for a Microsoft Team or OneDrive
Use this option if you are receving an error message saying your account is locked/suspended.
Request access to a Shared network drive (ANDI) and/or other special access.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This is used to create courtesy accounts for non-FAU users
Research Communications Web Support Request
Order or request assistance with Microsoft Teams phone service.