Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
To request access to Banner Student and/or Banner E-Print submit a request
This is used to request updates to departmental accounts for FAU departments.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request activation on disabled/turned off ports on an existing jack plate
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Order and/or Change Office Phone/Analog Line
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Issues with wired connection to desktop or laptop on campus.
Register a device on the open FAU wireless network
Use this option if you are receving an error message saying your account is locked/suspended.