Popular Services
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Account Information Change
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request additional storage for a Microsoft Team or OneDrive
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Research Communications Web Support Request
This is used to create courtesy accounts for non-FAU users
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.