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TouchNet Marketplace Support

For TouchNet Marketplace issues with order fulfillments, refunds, transaction research, error message resolution, product and store support enter your ticket here.

To better meet your customer care needs please provide us with important information such as order ID, transaction date, amount, reference#, and transaction ID. Don’t forget to add a screenshot of the issue if necessary.
 
For new account requests, password resets, or account modification; visit https://helpdesk.fau.edu/TDClient/Requests/ServiceDet?ID=15606
 
Please also feel free to visit our FAQs and “How To” section of our website at: http://www.fau.edu/aftss/helpful_instructions.php