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I can't log into Canvas or MyFAU

If you believe you need to have your password reset and you have setup your secret questions/answer and/or provided a SMS-enabled phone number, you can visit FAU's Account Self-Services portal (https://accounts.fau.edu/SelfService) to reset your password by choosing the Forgot Your Password option. If you do not have this information setup or if you believe the issue is not related to your password, please contact the OIT Help Desk at 561.297.3999 for further assistance. 

After numerous attempts with failed log-ins, your account will be disabled/locked and you will need to have your account re-enabled by our staff.