Phones

Order or request assistance with phones & voicemail

Notice: Migrate to Teams Phone by October 1st, 2026. Florida Atlantic University is upgrading from Cisco desk phones to Microsoft Teams Phone to provide a more modern, flexible communication experience. As part of this transition, support for Cisco desk phones will no longer be available. If your Cisco phone is not working, it will not be repaired. Instead, we’ll help you move to Microsoft Teams Phone for a seamless experience.

Categories (1)

Smartphones, iPads, & Tablets

Order or request assistance with smartphones, iPads, and/or tablets
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Services (5)

Microsoft Teams Phone

Order or request assistance with Microsoft Teams phone service.

Cisco Phone Support

Cisco Phone Support

Life Safety Phones & Blue Light Support

This service is used to request support for life‑safety and monitoring communication devices, including Blue Light phones, elevator phones, call boxes, and other analog alarm or safety phone lines.

Call Queue & Call Processing Menu Support Requests

This service is used to request support for call queues and call processing menus (auto attendants), including new configurations, updates to existing call flows, and troubleshooting issues.

Fax and eFax Service Support & Requests

This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.