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This guide explains the common causes of the "Single Sign-On - Stale Request" error when logging into FAU services (like Canvas, Zoom, or MyFAU) and provides a step-by-step process to resolve it.

This document (1) Provides brief background information about federated identity management, InCommon, Shibboleth and attributes; (2) Describes the procedure for requesting that FAU release attributes to a Shibboleth Service Provider (SP) to permit access to FAU users; (3) Provides detailed information about the attributes available to SPs; and (4) Details the general procedure for reviewing and approving attribute release.

This document provides basic instructions on installing the most recent version of Shibboleth's Service Provider (SP) software on a Windows Server using Internet Information Services (IIS) 8.5 (but can be used on IIS 7 and above) and configuring it for the FAU Identity Provider (IdP).

This article will show you how to install the official Zoom Desktop application on your computer and, most importantly, how to correctly sign in to link it with your FAU Pro account.

This article provides step-by-step instructions for FAU faculty, staff, and students to activate and install the Premium Grammarly application. Anyone with an active FAU account is eligible to use Grammarly at no cost. The guide includes how to sign up using your FAU email, authenticate, and install the Grammarly desktop application to begin improving your writing across various platforms.

This guide explains the process for registering for an FAU Zoom event or meeting that requires registration. It covers how to sign up and how to use the special confirmation email to join the session.

Install and access Microsoft 365 apps, including Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive. This article also covers Microsoft 365 online, Visio, Project Pro, and Copilot licensing.

How to access and Install Adobe Apps

This article will guide you through the essential first step of activating your FAU Zoom Pro account. This one-time process is required for all students, faculty, and staff to access the university's full-featured Zoom license.