Popular Services
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request access to tasks and reports in Workday and/or Workday Test Environments
Request assistance with a desktop, laptop, tablet, or a smartphone
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
To request access to Banner Student and/or Banner E-Print submit a request
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
This is used to request updates to departmental accounts for FAU departments.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request additional storage for a Microsoft Team or OneDrive
Creative Services Work Order Requests
This is used to create courtesy accounts for non-FAU users
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Request an announcement for the FAU Insider.