Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
Order or Request Assistance with FAU Software, including Microsoft Copilot, Visio, Project, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to request updates to departmental accounts for FAU departments.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
To request access to Banner Student and/or Banner E-Print submit a request
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request help with a printer or scanner
This is used to create courtesy accounts for non-FAU users
Order and/or Change Office Phone/Analog Line
Request access to a Shared network drive (ANDI) and/or other special access.
Unable to log into Single Sign On Test
Request an announcement for the FAU Insider and/or MYFAU.
Issues with wired connection to desktop or laptop on campus.