Popular Services

Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


EH&S Training requests


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


This is used to create courtesy accounts for non-FAU users


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Request access to tasks and reports in Workday and/or Workday Test Environments


Order or request assistance with Microsoft Teams phone service.


Request VPN Access for Remote Desktop


To request access to Banner Student and/or Banner E-Print submit a request


Request and/or change firewall rules.


Request support or report issues with CMS pages.


Report issues with MYFAU and/or Self-Service


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request additional storage for a Microsoft Team or OneDrive


Cisco Phone Support


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Request access to a Shared network drive (ANDI) and/or other special access.