Popular Services

Request assistance with a desktop, laptop, tablet, or a smartphone

FAU Student Onboarding Portal

Submit a Property Management Ticket

Access Issues/Role Assignment Requests

To request access to Banner Student and/or Banner E-Print submit a request

Request support or report issues with CMS pages.

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Request a new video conference or WebEx session for your meeting or class.

Order and/or Change Office Phone/Analog Line

Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.

This is used to create courtesy accounts for non-FAU users

Name change on a phone/IntelliSPEECH

Report issue with Virtual Apps - (http://fau.edu/apps/)

Starfish Support

Use this form if you are having problems with your Office 365 email.

This is used to request updates to departmental accounts for FAU departments.

This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)

Request access to edit CMS pages.

Supervisory Organization Issues and Questions

Creative Services Work Order Requests

Report issues with MyFAU and/or Self-Service

This is used by Staff to request access to a system or database.

Use this service to request assistance with Office 365 installation and activation problems.

This is used to request updates to departmental accounts for FAU departments.

I can't log into Canvas or MyFAU