Popular Services

Request assistance with a desktop, laptop, tablet, or a smartphone

To request access to Banner Student and/or Banner E-Print submit a request

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request a new video conference or WebEx session for your meeting or class.

Submit a Property Management Ticket

Access Issues/Role Assignment Requests

Request support or report issues with CMS pages.

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Name change on a phone/IntelliSPEECH

Request for audio visual equipment for an event

Order and/or Change Office Phone/Analog Line

Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.

Request help with a printer or scanner

This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)

Report problems with audio visual equipment

This is used to request updates to departmental accounts for FAU departments.

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

This is used to create courtesy accounts for non-FAU users

MyFAU and Mobile Support

Supervisory Organization Issues and Questions

Report a problem with a Banner Student, Self Service Banner & Appworx

Request access to edit CMS pages.

Register a device on the open FAU wireless network

Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.

Public Affairs photography requests