Request assistance with a desktop, laptop, tablet, or a smartphone
Submit a Property Management Ticket
Access Requests/Role Assignments/Access Issues
Request a new video conference or WebEx session for your meeting or class.
To request access to Banner Student and/or Banner E-Print submit a request
Request support or report issues with CMS pages.
Starfish Support
Request for audio visual equipment for an event
Order and/or Change Office Phone/Analog Line
Request help with a printer or scanner
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
This is used to create courtesy accounts for non-FAU users
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request access to edit CMS pages.
This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)
Use this form if you are having problems with your Office 365 email.
This is used to request updates to departmental accounts for FAU departments.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Name change on a phone/IntelliSPEECH
Password resets for Phonemail Xpressions
Request/Modify recording for your course
Account Information Change
Report problems with audio visual equipment
FAU Student Onboarding Portal
Request a report, survey, or data file.