Request assistance with a desktop, laptop, tablet, or a smartphone
FAU Student Onboarding Portal
Submit a Property Management Ticket
Access Issues/Role Assignment Requests
To request access to Banner Student and/or Banner E-Print submit a request
Request support or report issues with CMS pages.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request a new video conference or WebEx session for your meeting or class.
Order and/or Change Office Phone/Analog Line
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
This is used to create courtesy accounts for non-FAU users
Name change on a phone/IntelliSPEECH
Report issue with Virtual Apps - (http://fau.edu/apps/)
Starfish Support
Use this form if you are having problems with your Office 365 email.
This is used to request updates to departmental accounts for FAU departments.
This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)
Request access to edit CMS pages.
Supervisory Organization Issues and Questions
Creative Services Work Order Requests
Report issues with MyFAU and/or Self-Service
This is used by Staff to request access to a system or database.
Use this service to request assistance with Office 365 installation and activation problems.
I can't log into Canvas or MyFAU