Popular Services

Request assistance with a desktop, laptop, tablet, or a smartphone

Access Issues/Role Assignment Requests

Submit a Property Management Ticket

Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.

Request help with a printer or scanner

To request access to Banner Student and/or Banner E-Print submit a request

Request a new video conference or WebEx session for your meeting or class.

Order and/or Change Office Phone/Analog Line

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Request support or report issues with CMS pages.

This is used to create courtesy accounts for non-FAU users

Name change on a phone/IntelliSPEECH

Report issue with Virtual Apps - (http://fau.edu/apps/)

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Creative Services Work Order Requests

Register a device on the open FAU wireless network

Starfish Support

Use this form if you are having problems with your Office 365 email.

Request VPN Access for Remote Desktop

Setup a printer or scanner

Request access to edit CMS pages.

This is used to request updates to departmental accounts for FAU departments.

Report issues with MyFAU and/or Self-Service

Request for audio visual equipment for an event

Request activation on disabled/turned off ports on an existing jack plate