Popular Services

Request access to tasks and reports in Workday and/or Workday Test Environments


EH&S Training requests


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


This is used to request updates to departmental accounts for FAU departments.


Submit a Property Management Ticket


Order or request assistance with Microsoft Teams phone service.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request and/or change firewall rules.


Request support or report issues with CMS pages.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


This is used to create courtesy accounts for non-FAU users


To request access to Banner Student and/or Banner E-Print submit a request


Request activation on disabled/turned off ports on an existing jack plate


Web Support Request (Research-related)


Cisco Phone Support


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.


Request access to a Shared network drive (ANDI) and/or other special access.


Request a report, survey, or data file.


Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager


Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.


Report problems with audio visual equipment