FAU Student Onboarding Portal
Request assistance with a desktop, laptop, tablet, or a smartphone
Submit a Property Management Ticket
Starfish Support
To request access to Banner Student and/or Banner E-Print submit a request
Order and/or Change Office Phone/Analog Line
Request for audio visual equipment for an event
Access Requests/Role Assignments/Access Issues
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Supervisory Organization Issues and Questions
Request a new video conference or WebEx session for your meeting or class.
Request help with a printer or scanner
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Request Authorization to Conduct Survey Research
Request support or report issues with CMS pages.
Order or Change Smartphones, iPads & Tablets with Data
This is used to create courtesy accounts for non-FAU users
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this form if you are having problems with your email on Exchange or Office 365.
Password resets for Phonemail Xpressions
VPN Access Request
This is used to request updates to departmental accounts for FAU departments.
Name change on a phone/IntelliSPEECH
Transient Requests