Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Request help or report an issue/error with Grade Submission in Canvas
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
This is used to create courtesy accounts for non-FAU users
To request access to Banner Student and/or Banner E-Print submit a request
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this option if you are receving an error message saying your account is locked/suspended.
Order and/or Change Office Phone/Analog Line