Popular Services

EH&S Training requests


Submit a Property Management Ticket


This is used to request updates to departmental accounts for FAU departments.


Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request support or report issues with CMS pages.


To request access to Banner Student and/or Banner E-Print submit a request


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


This is used to create courtesy accounts for non-FAU users


Issues with wired connection to desktop or laptop on campus.


Request access to a Shared network drive (ANDI) and/or other special access.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Request VPN Access for Remote Desktop


Report issues with MyFAU and/or Self-Service


Use this service to request a new SmartTag/Cost Center/Fund ID


Request and/or change firewall rules.


Request additional storage for a Microsoft Team or OneDrive


Request a detail code from Tuition and Billing


Report problems with audio visual equipment