Request assistance with a desktop, laptop, tablet, or a smartphone
To request access to Banner Student and/or Banner E-Print submit a request
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request a new video conference or WebEx session for your meeting or class.
Submit a Property Management Ticket
Access Issues/Role Assignment Requests
Request support or report issues with CMS pages.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Name change on a phone/IntelliSPEECH
Request for audio visual equipment for an event
Order and/or Change Office Phone/Analog Line
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
Request help with a printer or scanner
This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)
Report problems with audio visual equipment
This is used to request updates to departmental accounts for FAU departments.
My course is being taught in Canvas and I need help! Use this request for all issues relating to your Canvas course
This is used to create courtesy accounts for non-FAU users
MyFAU and Mobile Support
Supervisory Organization Issues and Questions
Report a problem with a Banner Student, Self Service Banner & Appworx
Request access to edit CMS pages.
Register a device on the open FAU wireless network
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Public Affairs photography requests