Request assistance with a desktop, laptop, tablet, or a smartphone
Access Issues/Role Assignment Requests
Submit a Property Management Ticket
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue. Please do not use this for phonemail Xpressions password reset or name change requests.
Request help with a printer or scanner
To request access to Banner Student and/or Banner E-Print submit a request
Request a new video conference or WebEx session for your meeting or class.
Order and/or Change Office Phone/Analog Line
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request support or report issues with CMS pages.
This is used to create courtesy accounts for non-FAU users
Name change on a phone/IntelliSPEECH
Report issue with Virtual Apps - (http://fau.edu/apps/)
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Creative Services Work Order Requests
Register a device on the open FAU wireless network
Starfish Support
Use this form if you are having problems with your Office 365 email.
Request VPN Access for Remote Desktop
Setup a printer or scanner
Request access to edit CMS pages.
This is used to request updates to departmental accounts for FAU departments.
Report issues with MyFAU and/or Self-Service
Request for audio visual equipment for an event
Request activation on disabled/turned off ports on an existing jack plate