Popular Services
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request additional storage for a Microsoft Team or OneDrive
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Research Communications Web Support Request
Account Information Change
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.
Use this option if you are receving an error message saying your account is locked/suspended.
Order and/or Change Office Phone/Analog Line