Popular Services

Submit a Property Management Ticket

Request assistance with a desktop, laptop, tablet, or a smartphone

Access Issues/Role Assignment Requests

To request access to Banner Student and/or Banner E-Print submit a request

Request a new video conference or WebEx session for your meeting or class.

Request for audio visual equipment for an event

Request support or report issues with CMS pages.

Order and/or Change Office Phone/Analog Line

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Name change on a phone/IntelliSPEECH

FAU Student Onboarding Portal

Request an announcement for the FAU Insider and/or MYFAU.

Creative Services Work Order Requests

This is used to create courtesy accounts for non-FAU users

Public Affairs photography requests

Report a problem with a Banner Student, Self Service Banner & Appworx

This is used to request updates to departmental accounts for FAU departments.

Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.

Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.

Use this form if you are having problems with your Office 365 email.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Use this service to request assistance with Office 365 installation and activation problems.

Account Information Change

Request help with a printer or scanner

Report problems with audio visual equipment