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Popular Services

Request assistance with a desktop, laptop, tablet, or a smartphone

Submit a Property Management Ticket

Access Requests/Role Assignments/Access Issues

Request a new video conference or WebEx session for your meeting or class.

To request access to Banner Student and/or Banner E-Print submit a request

Request support or report issues with CMS pages.

Starfish Support

Request for audio visual equipment for an event

Order and/or Change Office Phone/Analog Line

Request help with a printer or scanner

Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.

This is used to create courtesy accounts for non-FAU users

Request a new (or used) computer to be setup or reconfigured for another employee or user.

Request access to edit CMS pages.

This is used to request access to a Shared network drive (ANDI) and/or special access (Andisec, database, etc.)

Use this form if you are having problems with your Office 365 email.

This is used to request updates to departmental accounts for FAU departments.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Name change on a phone/IntelliSPEECH

Password resets for Phonemail Xpressions

Request/Modify recording for your course

Account Information Change

Report problems with audio visual equipment

FAU Student Onboarding Portal

Request a report, survey, or data file.