Popular Services
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)
Request assistance with a desktop, laptop, tablet, or a smartphone
To request access to Banner Student and/or Banner E-Print submit a request
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Report a problem with a Banner Student, Self Service Banner & Appworx
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This is used to create courtesy accounts for non-FAU users
Unable to log into Single Sign On Test
This request is only for active employees. Employment status is verified before providing the Key Fob.
Do you need repair/replacement of equipment?
Use this option if you are receving an error message saying your account is locked/suspended.
Procurement, Tuition & Billing Services Requests