Popular Services
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Request access to tasks and reports in Workday and/or Workday Test Environments
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
This is used to create courtesy accounts for non-FAU users
Creative Services Work Order Requests
To request access to Banner Student and/or Banner E-Print submit a request
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request access to a Shared network drive (ANDI) and/or other special access.
Issues with wired connection to desktop or laptop on campus.
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.