Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
To request access to Banner Student and/or Banner E-Print submit a request
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
This is used to create courtesy accounts for non-FAU users
Issues with wired connection to desktop or laptop on campus.
Request help with a printer or scanner
Order and/or Change Office Phone/Analog Line
Request access to a Shared network drive (ANDI) and/or other special access.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request additional storage for a Microsoft Team or OneDrive