Popular Services
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to request updates to departmental accounts for FAU departments.
To request access to Banner Student and/or Banner E-Print submit a request
This is used to create courtesy accounts for non-FAU users
Request access to tasks and reports in Workday and/or Workday Test Environments
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Request additional storage for a Microsoft Team or OneDrive
Request access to a Shared network drive (ANDI) and/or other special access.
Creative Services Work Order Requests
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request activation on disabled/turned off ports on an existing jack plate