Popular Services
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to request updates to departmental accounts for FAU departments.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Need Access in Workday? Submit a Request or Report an Issue (excluding login issues)
Use this option if you are receving an error message saying your account is locked/suspended.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
To request access to Banner Student and/or Banner E-Print submit a request
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request additional storage for a Microsoft Team or OneDrive