Instructions related to using remote desktop

Articles (4)

Allow a Technician to Remote into Your Computer

Learn how to securely allow an FAU OIT technician to remotely assist with your computer using MSP remote support, Microsoft Teams, Microsoft Remote Help, or another approved support method.

Remote into Your FAU Windows Computer

Learn how to remotely connect to your assigned FAU Windows computer from Windows or macOS, including VPN requirements, computer-name lookup, Windows App setup, IP address troubleshooting, and safe disconnection.