Microsoft Teams Phone

Service Description


Microsoft Teams Phone is a cloud-based telephony solution that integrates seamlessly with Microsoft Teams, providing a comprehensive communication platform for your organization. This service enables users to make, receive, and transfer calls from any device, anywhere, using the Teams app. With advanced calling features and integration with Microsoft 365, Teams Phone enhances productivity and ensures reliable, high-quality voice communication.

Key Features:

  • Cloud-based phone system
  • Call transfer, forwarding, and voicemail
  • Integration with Microsoft Teams and Microsoft 365 apps
  • High-quality audio and video calls
  • Device flexibility (desktop, mobile, and desk phones)

Submit a request for this service
Teams Phone Migration
 Submit this when you would like to request to migrate to Microsoft Teams Phone
Teams Phone Name Change
 For assistance with a name change on Microsoft Teams phones, please submit a request.
Office & Emergency Location Updates
 Please submit a request to inform us if you have changed office locations or if your emergency location is incorrect, so that we may update your Microsoft Teams phone emergency location.
Teams Phone Disconnect
 Submit a request to disconnect a Microsoft Teams phone.
Teams Phone Assistance
 Use this service if you are having issues with your Microsoft Teams phone such as no dial tone, out of service issues, voicemail help, forwards and delegation assistance, Microsoft Teams phone training, etc.

How to access this service
STAFF https://teams.microsoft.com/v2/

Who has access to this service?
STUDENTS Not Available
STAFF Must submit a migration request or new setup ticket to gain access.

Service Cost
Monthly Cost $30
One Time Service Charge  $20
Additional Charges for Installs/Moves/Disconnect/Rush Order/Etc  

Related Services

External Product Information

 

 
Teams Phone Migration Name Change Office Move Phone Disconnect Teams Phone Assistance

Related Articles (8)

Connecting Audio Devices to Microsoft Teams Phone
Supported devices, setup instructions, and best practices for Bluetooth connection.
How to Customize Microsoft Teams Mobile Notifications and Quiet Hours
This guide walks users through customizing notification settings and quiet hours in the Microsoft Teams mobile app. It includes step-by-step instructions for managing alerts for messages, calls, and reactions, as well as setting specific times or days to mute notifications. Ideal for users who want to reduce distractions while staying connected.
How to Manage Delegates and Forward Calls in Microsoft Teams
This guide explains how to add and manage delegates in Microsoft Teams, allowing others to make or receive calls on your behalf. It also covers how to forward all incoming calls to your delegates using the Teams desktop app.
How to Set Up and Access Voicemail in Microsoft Teams
This guide explains how to record personal and out-of-office voicemail greetings in Microsoft Teams, schedule automatic replies, and access voicemail messages and transcripts. It also covers how to return calls directly from the voicemail tab.
Microsoft Teams Phone Calling Guide
Calling guide to get users started using their Microsoft Teams Phones.
Microsoft Teams Phone Guides & Training Resources
Resources and training videos for Teams Phones.
Microsoft Teams Shared Voicemail
Instructions on using a shared voicemail box for Microsoft Teams Phones.
Microsoft Teams Telephone Types & User Guides
Microsoft Teams-certified desk phones, such as the Poly CCX 350, 505, and 600 series

Service Offerings (5)

Teams Phone Migration
Request migration to Microsoft Teams Phone
Teams Phone Name Change
Assistance with a name change on Microsoft Teams phones
Office Moves & Emergency Location Updates
Update Office or Emergency Location for Teams.
Teams Phone Disconnect
Disconnect a Microsoft Teams phone.
Assistance with Teams Phone
Assistance with Teams Phone